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Allianz: The Iberian Project
Lago, Alejandro; Moscoso, PhilipCase P-1107-EInnovation and Change, Leadership and People Management, Service and Operations ManagementIn December 2007, the Allianz Group created a special taskforce to study the possible integration of the subsidiaries in Spain and Portugal. The different alternatives to be analyzed ranged from a complete merger of the two companies to sharing only some key back-office operations. Although companies in both countries had similar products and structures, their operational philosophies were rather different, since Spain had decentralized many acti...Starting at €8.20
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El factor humano y organizativo en la dirección de operaciones
Moscoso, Philip; Lago, Alejandro; Rodríguez-Lluesma, CarlosTechnical Note PN-487Leadership and People Management, Service and Operations ManagementLa presente nota analiza la importancia del factor humano y organizativo en un sistema de operaciones y sus características como factor productivo. Esta importancia se extiende desde la realización de las actividades individuales, pasando por la estructura organizativa que vertebra el sistema, hasta la cultura de operaciones. Se definen los requerimientos pertinentes para un planteamiento más humanista del "recurso humano" y se explicitan los sis...Starting at €8.20
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Human and Organizational Factors in Operations Management
Moscoso, Philip; Lago, Alejandro; Rodríguez-Lluesma, CarlosTechnical Note PN-487-ELeadership and People Management, Service and Operations ManagementThis note analyzes the importance of the human and organizational factor in an operations system and its characteristics as a productive factor. This importance stretches from the undertaking of individual activities, through to the organizational structure that supports the system, and on to the operational culture. The requirements necessary to achieve a more humanist approach to the "human resource" are set forth, as are the systems of people ...Starting at €8.20