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Real Budget Crisis: Stop Rewarding Forecasting and Negotiating Instead of Real Performance
Pfeffer, JeffreyBook Chapter HBS-2553BC-EThis chapter suggests that instead of relying so heavily on budget targets in decision-making and performance assessment processes, organizations would benefit from using budgets as rough guidelines for planning and forecasting, giving more weight to indicators that more fully capture relative competitive performance.Starting at €8.20
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Dare to Be Different: Beyond Benchmarking
Pfeffer, JeffreyBook Chapter HBS-2555BC-EThis chapter suggests that great companies, and the most successful, are those that are able to see the inherent value in a business model that breaks the mold in their industry and have the courage to act on their insights about how to do things differently.Starting at €8.20
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Executive-in-Chief: The Importance of Framing and Repetition
Pfeffer, JeffreyBook Chapter HBS-2544BC-EIn this chapter, the author presents four important and generally applicable lessons on leadership gleaned from George W. Bush's political career.Starting at €8.20
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Courage to Rise Above: Don't Be Afraid to Stand Out
Pfeffer, JeffreyBook Chapter HBS-2541BC-EThis chapter offers some effective strategies for advancing your career and getting into a position of power.Starting at €8.20
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Why Employees Should Lead Themselves
Pfeffer, JeffreyBook Chapter HBS-2531BC-EWhen creative, independent people don't get much say in what their organization does, job dissatisfaction and disengagement are high. This chapter examines what happens when people are asked to take on more responsibility for the collective output of an organization.Starting at €8.20
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Stop Picking Employees' Pockets: It Seldom Fixes Anything
Pfeffer, JeffreyBook Chapter HBS-2532BC-EWhen large companies fall into financial difficulties, they often turn first to cutting employees' wages to overcome their problems. This chapter analyzes this strategy, suggesting that in fact a disinvestment in frontline workers may not be the answer to surviving in a competitive environment.Starting at €8.20
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Making Companies More Like Communities
Pfeffer, JeffreyBook Chapter HBS-2527BC-EThis chapter considers the questions what does "organization as community" really mean in practice, and how do organizations actually live their values?Starting at €8.20
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Face of Your Business: It's People, Not Software, That Build Customer Relationships
Pfeffer, JeffreyBook Chapter HBS-2525BC-EThis chapter offers advice about building and maintaining customer relationships that challenges conventional wisdom about the customer experience.Starting at €8.20
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What Were They Thinking: Avoiding Common Management Mistakes
Pfeffer, JeffreyBook Chapter HBS-2524BC-EThis chapter introduces some common themes that have emerged as the author has contemplated common mistakes in how companies manage their people and their business in his weekly column for Business 2.0.Starting at €8.20
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Shareholders First Not So Fast...
Pfeffer, JeffreyArticle HBS-R0907K-ELeadership and People ManagementWhen did we start measuring the success of a company only according to the increase in its share price? Stanford professor Pfeffer argues that it's time for CEOs to once again balance shareholders' interests with those of the other stakeholders: employees, suppliers, and customers.Starting at €8.20