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Walmart's Workforce of the Future (Spanish version)
Kerr, William R.; Bach-Lombardo, JordanCase HBS-821S03StrategyFaced with intense competition from Amazon, in 2015 Walmart began a transformation of its operations and workforce. The goal was to create an omnichannel retail experience for customers that seamlessly joined online and offline shopping. This case explores Walmart's efforts to deliver this through investments in its workforce makeup and training, digital infrastructure, and automation technology.Starting at €8.20
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AT&T, Retraining, and the Workforce of Tomorrow
Kerr, William R.; Fuller, Joseph B.; Kreitzberg, CarlCase HBS-820017-ELeadership and People ManagementBy the late 2000s, rapid changes in the telecommunications industry forced AT&T's management team to take on a task that CEO Randall Stephenson called the "biggest logistical challenge" they had ever seen: retraining 100,000 workers by 2020. In 2012, inteStarting at €8.20
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Catalant's Operating System for the Future of Work, Teaching Note
Stanton, Christopher; Kerr, William R.; Palano, James; Smith, KendallTeaching Note HBS-820105-EEntrepreneurshipTeaching note for case 820093.Starting at €0.00
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Vodafone: Managing Advanced Technologies and Artificial Intelligence, Teaching Note
Kerr, William R.; Palano, JamesTeaching Note HBS-319033-ETeaching note for case 318109.Starting at €0.00
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Vodafone: Managing Advanced Technologies and Artificial Intelligence
Kerr, William R.; Moloney, EmerCase HBS-318109-EKnowledge and CommunicationVodafone was operating in the fast-moving telecommunications market where innovation and scale were key. Faced with an onslaught of technological advances-big data, automation and artificial intelligence-CEO Vittorio Colao reflected on how he should changStarting at €8.20
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Alvogen: Scaling Entrepreneurship, Teaching Note
Kerr, William R.; Isenberg, Daniel J.Teaching Note HBS-820020-EEntrepreneurshipTeaching note for case 819038.Starting at €0.00
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The Gig Economy: Leasing Skills to Pay the Bills
Fuller, Joseph B.; Kerr, William R.; Kreitzberg, CarlCase HBS-819146-ELeadership and People ManagementThis primer provides a comprehensive exploration into the gig economy and how it is reshaping global business. It shows how the Uber driver, the freelancing programmer in India, and the independent corporate consultant are all different variants of the modern-day gig workers. In doing so, this document addresses the following questions: What are gigs and who performs them? What is the size of the gig economy? How big will it get? W...Starting at €8.20
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Managing Talent Pipelines in the Future of Work
Kerr, William R.; Fuller, Joseph B.; Raman, Manjari; Kreitzberg, CarlCase HBS-819131-ELeadership and People ManagementIn the face of a rapidly-changing economy, organiztions that wish to compete in the future of work must develop strategies for acquiring, retaining, and developing talent for their organizations. This primer reviews the major trends shaping jobs, workplaces, and worker demographics. It then discusses many of the largest weaknesses in traditional talent management systems. The case then closes by describing how firms can create "talent management ...Starting at €8.20
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Transformation at ING (C): Culture
Kerr, William R.; Brownell, AlexisCase HBS-818121-EEntrepreneurshipIn 2016, ING Group began an overhaul of its company culture, culminating in a code of conduct dubbed "The Orange Code."Starting at €5.74
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Peak Games: Hiring Priorities in Times of Rapid Growth (A)
Kerr, William R.; Yucaoglu, GamzeCase HBS-818083-EEntrepreneurshipSidar ahin, founder and CEO of Peak Games, a Turkey-based global mobile gaming company, must decide on the final list of candidates for the critical global marketing director position the company has been trying to fill for over a year. Since its founding in 2010, Peak Games has grown to become Europe's 3rd biggest grossing online gaming company and its mobile games have made a name for themselves internationally. ahin's team has grown to 100...Starting at €8.20