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Lessons from 9/11: Operations in times of crisis
Sabrià, Frederic; Lago, Alejandro; Krawchuck, FredArticle 75533Service and Operations ManagementOn the 20th anniversary of the September 11, 2001 terrorist attacks in the United States, it’s worth revisiting how leaders responded. That story contains useful lessons for distinguishing between clear, complicated, complex and chaotic situations, and managing the associated operations challenges accordingly.Starting at €8.20
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Lecciones del 11 de septiembre: operaciones en tiempos de crisis
Sabrià, Frederic; Lago, Alejandro; Krawchuck, FredArticle 75545Service and Operations ManagementEl 20 aniversario del ataque terrorista a las Torres Gemelas invita a repasar las respuestas que adoptaron algunos líderes. Este artículo extrae de ellas lecciones útiles para distinguir distintos estados (entornos simples, complicados, complejos y caóticos) y gestionar retos operativos que plantean cada uno de ellos.Starting at €8.20
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Wonderful decisions
García-Castro, Roberto; Ariño, Miguel AngelArticle ART-3342-EDecision Analysis, Leadership and People Management, StrategyOne of the hardest things for companies to do is to make good, sound decisions on a consistent, long-term basis. To make wonderful decisions, companies need to strike the right balance between effectiveness, attractiveness and unity, and then hone their strategic, executive and leadership abilities. These diagnostic tools may help.Starting at €8.20
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Bioco
Calvo, Eduard; Sabrià, FredericCase P-1119Service and Operations ManagementDesde su despacho del Hospital San Gabriel, el Dr. Monteagudo, jefe del Servicio de Farmacia, se preguntaba qué más podía hacer para contener el gasto: "Primera semana de febrero y el gerente ya me ha presentado un ultimátum; no sé cómo lograremos generar los ahorros y liberar los recursos financieros para responder a los recortes de presupuesto que la Consejería de Sanidad nos ha aplicado para el ejercicio 2011". Cumplir con un presupuesto drac...Starting at €8.20
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Tejidos Especiales Edentel 4.0 (B)
Lago, Alejandro; Sabrià, FredericCase P-1170Service and Operations ManagementPresenta las pruebas planeadas por el director de del Departamento de Producción de Tejidos Especiales Edentel para cumplir, de la mejor forma posible, los plazos de entrega. Este caso está basado en el caso "Tejidos Especiales Edentel", P-988, del prof. Riverola.Starting at €5.74
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Tejidos Especiales Edentel 4.0 (B)
Lago, Alejandro; Sabrià, FredericCase P-1170-EService and Operations ManagementThe case describes the trials that the head of the Production Department at Tejidos Especiales Edentel is planning in order to meet delivery dates in the best way possible. This case is based on the case "Tejidos Especiales Edentel," P-988, by Professor Josep Riverola.Starting at €5.74
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Toma de decisiones intuitiva: el método HAD
García-Castro, Roberto; García-Méndez, IsabelTechnical Note ADN-282Decision AnalysisEn esta nota técnica se exploran la toma de decisiones intuitivas y los errores más comunes que se cometen al decidir basándonos en intuiciones y, además, se proponen algunas pautas que han demostrado ser eficaces para evitarlos. En concreto, se describe brevemente el método HAD, una herramienta que resulta útil para un gran número de empresas y directivos.Starting at €8.20
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Chemical Fusion (B)
Ariño, Miguel Angel; Sabrià, FredericCase AD-363-EDecision AnalysisThe multinational IQI has sold Química del Vallès, three years after acquiring it, so the previous plan for producing pyriclamate becomes optimal for it. However, the plan of recent years was more satisfactory for it overall. The problem that must be solved is how to encourage Química del Vallès to maintain the latest plan instead of replacing it with the old one. This case is based on the case "Química del Vallès (B)" by the same authors (AD-230...Starting at €5.74
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Abbey Road Studios (A) - Teaching Note
García-Castro, RobertoTeaching Note ADT-36-EDecision AnalysisThis case analyzes the option value of investing in the production and commercialization of an artist's second album. It briefly covers current facts about the music industry, including digital distribution, the emergence of new models, and the transformation of traditional record studios.Starting at €0.00
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Wolf GmbH
García-Castro, RobertoCase AD-325-EFinance, Knowledge and CommunicationIn a highly uncertain environment, Wolf GmbH must decide whether to launch a new prototype boiler, the CE-1. The company's managers must make their decision based on financial projections, using NPV and IRR as tools.Starting at €8.20