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José
Armenta Pico, Alejandro; Ribera, AlbertoCase IPADE-CIFE 17 C 03 EEstos tres casos recogen las entrevistas realizadas a tres colaboradores de Carlos y ponen de manifiesto el respeto y admiración que le tienen. Al mismo tiempo, aportan pistas para entrever las batallas interiores de Carlos en su trabajo como director.Starting at €8.20
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Luis Arrese (A): la locomotora
Gay, Francisco; Ribera, Alberto; Pin Arboledas, José RamónCase DPO-801Leadership and People ManagementLuis Arrese está a punto de lograr acceder a la función que ha soñado desde niño, la dirección general (CEO) de la filial europea de una empresa multinacional. Luis parte de un origen familiar humilde y, sobre la base de sus notables capacidades intelectuales, esfuerzo, automotivación y sacrificio, realiza una rápida carrera en la empresa hasta llegar a la víspera de ser nombrado consejero delegado y director general. Para ello ha pasado por vari...Starting at €8.20
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Luis Arrese (A): The Locomotive (Portuguese Version, Brazil)
Gay, Francisco; Ribera, Alberto; Pin Arboledas, José RamónCase DPO-801-PBLeadership and People ManagementLuis Arrese is about to get the role he has dreamed of since childhood: general manager (CEO) of the European subsidiary of a multinational company. Luis has come from a humble family background and, thanks to his remarkable intellectual abilities, effort, self-motivation and sacrifice, has made rapid career progression in the company, from the very bottom to just one step from CEO. To get this far, he worked his way up several subsidiaries and t...Starting at €8.20
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Motores Rivero S.A. (MORSA) (Portuguese Version, Brazil)
Ribera, Jaume; Lago, AlejandroExercise PE-74-PBService and Operations ManagementThis exercise presents the decisions to be made by a manager related to the management of inventories of an engine part. It is well suited as an introduction to inventory management as it presents different evolving situations and allows the professor to discuss batch inventory, safety inventory, as well as the impacts of uncertainty in the values and the availability of financing in the final decisions.Starting at €8.20
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Eurostar and the Channel Tunnel Incident (A) (Portuguese Version, Brazil)
Rocha e Oliveira, Paulo; Lago, Alejandro; Valadas, JorgeCase M-1251-PBMarketing, Service and Operations ManagementThis case describes the ordeal experienced by passengers who were trapped under in English channel on December 2009 and poses questions related to how managers should react to the situation. The main issues that come out in the case relate to how the firm should react to this service failure.Starting at €8.20
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Starbucks Reinvention Strategy: Store Automation and Growth
Moscoso, Philip; Isaac Sastre Boquet; Lago, AlejandroCase OIT-13-EInformation Technologies, Service and Operations ManagementIn September 2022, Schultz presented Starbucks' new Reinvention strategy at the company's investor day in Seattle (U.S.). He claimed that the Reinvention strategy plan addressed the key issues the company faced, as follows: resolving the growing tensions with its U.S. workers, adjusting its value proposition to the shifts in consumer preferences, deploying more store automation, and reactivating its global expansion, primarily in China. During th...Starting at €8.20
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Luis Arrese (B): el éxito al alcance de la mano
Gay, Francisco; Ribera, Alberto; Pin Arboledas, José RamónCase DPO-802Leadership and People ManagementLuis Arrese está a punto de lograr acceder a la función que ha soñado desde niño, la dirección general (CEO) de la filial europea de una empresa multinacional. Luis parte de un origen familiar humilde y, sobre la base de sus notables capacidades intelectuales, esfuerzo, automotivación y sacrificio, realiza una rápida carrera en la empresa hasta llegar a la víspera de ser nombrado consejero delegado y director general. Para ello ha pasado por vari...Starting at €5.74
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Luis Arrese (C): Holidays
Gay, Francisco; Ribera, Alberto; Pin Arboledas, José RamónCase DPO-803-ELeadership and People ManagementSome stories are recounted about the impact of Luis' professional career on his family. This case replaces the DPO-65-E Fernando Ruiz (C): Family Issues from the same authors.Starting at €5.74
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Luis Arrese (C): vacaciones
Gay, Francisco; Ribera, Alberto; Pin Arboledas, José RamónCase DPO-803Leadership and People ManagementSe relatan algunos episodios que reflejan el impacto de la carrera profesional de Luis en su familia. Sustituye al DPO-65 Fernando Ruiz (C): algunas cuestiones familiares.Starting at €5.74
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Metro Bank: The British Banking Revolution Begins (Portuguese Version, Brazil)
Lago, Alejandro; Moscoso, PhilipCase P-1112-PBFinance, Service and Operations Management, StrategyVernon W. Hill has created quite a unique bank fully focused on delivering great customer service. Previously, in the United States, his approach has been highly successful. The question is: will he be able to replicate the success in the U.K. and lead to a banking revolution? But to answer this question, one first has to fully understand what the business model is all about.Starting at €8.20