This website uses technical, customisation and analytical cookies, both first-party and third-party, to anonymously facilitate browsing and analyse statistics on use of the website. Learn more
Search results
-
Key Elements of Flow, Time and Queue Management (Portuguese Version, Brazil)
Lago, Alejandro; Yankovic, Natalia; Moscoso, PhilipTechnical Note PN-496-PBService and Operations ManagementThis note describes the essentials and key elements of flow, waiting line and time management. It explains the reasons for so many waits (lines) in processes in practice and explains which elements executives can act on to reduce how long their customers wait.Starting at €8.20
-
Lessons from 9/11: Operations in times of crisis
Sabrià, Frederic; Lago, Alejandro; Krawchuck, FredArticle 75533Service and Operations ManagementOn the 20th anniversary of the September 11, 2001 terrorist attacks in the United States, it’s worth revisiting how leaders responded. That story contains useful lessons for distinguishing between clear, complicated, complex and chaotic situations, and managing the associated operations challenges accordingly.Starting at €8.20
-
Lecciones del 11 de septiembre: operaciones en tiempos de crisis
Sabrià, Frederic; Lago, Alejandro; Krawchuck, FredArticle 75545Service and Operations ManagementEl 20 aniversario del ataque terrorista a las Torres Gemelas invita a repasar las respuestas que adoptaron algunos líderes. Este artículo extrae de ellas lecciones útiles para distinguir distintos estados (entornos simples, complicados, complejos y caóticos) y gestionar retos operativos que plantean cada uno de ellos.Starting at €8.20
-
Aceites y vinos con denominación de origen (Portuguese Version, Brazil)
Fernández, Albert; Villaescusa, NuriaCase C-764-PBAccounting and ControlThe case relates how a cooperative dedicated to producing and selling olive oil and wine decides to set up a new company dedicated to making organic products. After explaining the main events that occurred in the 2017-18 period, the accountant must record the transactions in the general ledger and prepare the financial statements (balance sheet, income statement and statement of cash flows).Starting at €8.20
-
Netflix: From "Clicks and Bricks" to Digital Movie Delivery (Portuguese Version, Brazil)
Lago, Alejandro; Moscoso, Philip; Sieber, SandraExercise PE-75-PBInformation Technologies, Innovation and Change, Service and Operations ManagementNetflix is a U.S. provider of on-demand Internet streaming media and flat rate DVD-by-mail services. The company experienced incredible success since its beginnings in 1997. During 2010, revenue jumped 29% to $2.16 billion, and stock price increased 219% to $175.70. It also added 8 million subscribers, bringing its total to over 20 million. In the summer of 2011 the company first announced the spin-off of its traditional DVD rental operations fro...Starting at €8.20
-
Pigsa (B)
García, David; Segarra, José Antonio; Fernández, AlbertCase M-1243Knowledge and CommunicationEl caso (B) plantea la reunión que en la sede central de Pigsa tienen, por un lado, los representantes de la sociedad y, por el otro, los Bancos y Entidades Financieras que conforman la lista de acreedores de Pigsa. La reunión tiene por objetivo sentar las bases de la firma de un Convenio o en su defecto adaptar la decisión de liquidar los activos de la compañía.Starting at €5.74
-
Tejidos Especiales Edentel 4.0 (B)
Lago, Alejandro; Sabrià, FredericCase P-1170Service and Operations ManagementPresenta las pruebas planeadas por el director de del Departamento de Producción de Tejidos Especiales Edentel para cumplir, de la mejor forma posible, los plazos de entrega. Este caso está basado en el caso "Tejidos Especiales Edentel", P-988, del prof. Riverola.Starting at €5.74
-
Gestión de la capacidad en sistemas de operaciones
Lago, Alejandro; Moscoso, Philip; Sachon, MarcTechnical Note PN-464Service and Operations ManagementEsta nota técnica aborda el análisis y la gestión de las capacidades de un sistema de operaciones. La motivación fundamental del análisis de capacidad es la pregunta: ¿cuánto dinero (vía productos o servicios) puede generar mi sistema de operaciones como máximo? La nota presenta una metodología general para el análisis de capacidades, que es ilustrada a través de diferentes ejemplos, los cuales presentan complicaciones típicas que uno se encuentr...Starting at €8.20
-
Fundamentos y claves de la gestión de stocks
Lago, Alejandro; Moscoso, Philip; Sachon, MarcTechnical Note PN-484Service and Operations ManagementEn la presente nota técnica abordamos el análisis y la gestión de los stocks en un sistema de operaciones. Concretamente, el documento describe las funciones que cumple el stock y sus costes, así como las variables y factores que determinan, principalmente, el nivel de stocks y sobre cuáles debe actuarse para mejorar la gestión de inventarios. Todo ello permitirá evaluar si se está aplicando una lógica de inventarios adecuada en una empresa deter...Starting at €8.20
-
Micoderm: Prevention and treatment of diaper's dermatitis
Fernández, Albert; Palencia, LuisCase ASN-49-EDecision AnalysisA pharmaceutical company, LIDERM, has to decide the status of one of its more traditional products, Micoderm. Micoderm is currently among the medicines heavily subsidized by the Spanish health system, which ensures the product an important volume. On the other hand, the price the company can charge the end consumer is quite low, to the point that due to lack of price revision, it is currently loosing money. The company has to decide whether to wi...Starting at €8.20