This website uses technical, customisation and analytical cookies, both first-party and third-party, to anonymously facilitate browsing and analyse statistics on use of the website. Learn more
Search results
-
Pigsa (B)
García, David; Segarra, José Antonio; Fernández, AlbertCase M-1243Knowledge and CommunicationEl caso (B) plantea la reunión que en la sede central de Pigsa tienen, por un lado, los representantes de la sociedad y, por el otro, los Bancos y Entidades Financieras que conforman la lista de acreedores de Pigsa. La reunión tiene por objetivo sentar las bases de la firma de un Convenio o en su defecto adaptar la decisión de liquidar los activos de la compañía.Starting at €5.74
-
Micoderm: Prevention and treatment of diaper's dermatitis
Fernández, Albert; Palencia, LuisCase ASN-49-EDecision AnalysisA pharmaceutical company, LIDERM, has to decide the status of one of its more traditional products, Micoderm. Micoderm is currently among the medicines heavily subsidized by the Spanish health system, which ensures the product an important volume. On the other hand, the price the company can charge the end consumer is quite low, to the point that due to lack of price revision, it is currently loosing money. The company has to decide whether to wi...Starting at €8.20
-
Morgan Components
Palencia, Luis; Fernández, AlbertCase C-730-EAccounting and ControlA product manager of a large automobile supplier has to decide whether to reduce by 25% the price of a component for a large automobile manufacturer. Production has not started yet, but substantial resources have been put into place. On the other hand, the customer is key to the company's strategy. Lastly, the information system does not clearly measure the economic impact of the decision. Will Morgan Components be better off accepting the contra...Starting at €8.20
-
An Overview of Service Design
Munoz-Seca, Beatriz; Arenas, RocioTechnical Note PN-478-EService and Operations ManagementThe purpose of this note is to review service design and new service development literature. In order to provide a comprehensive outlook on the subject, the note starts by reviewing the main concepts of product development and their applicability to service design. It then proceeds to describe the main ideas regarding service design and their linkage to the world of operations.Starting at €8.20
-
The Service Activity Sequence in Healthcare
Munoz-Seca, Beatriz; Arenas, RocioTechnical Note PN-485-EService and Operations ManagementImprovement in service operations is a key element in Health Care. Starting from the frame of reference provided by the Service Activity Sequence (SAS)[ [Muñoz-Seca, 2011], this note presents experiences on SAS activities. This note provides a brief summary of SAS and expands on examples on how health care providers are dealing with some of the SAS activities.Starting at €8.20
-
Farmacia Costa Albornoz
Fernández, Albert; Palencia, LuisCase C-749Accounting and ControlElaboración y análisis de los principales estados contables en un negocio de farmacia. Los participantes deberán contabilizar las diferentes operaciones presentadas en el caso en un Mayor, elaborar la Cuenta de Resultados y el Balance y, también, elaborar un Estado de Flujos de Efectivo. Hay algunas particularidades específicas de los negocios de farmacia.Starting at €8.20
-
El Instituto Nacional de las Artes Escénicas y de la Música, INAEM
Munoz-Seca, Beatriz; Riverola, JosepCase P-1129Innovation and Change, Service and Operations ManagementEl caso expone los retos de Miguel Ángel Recio, director general del INAEM (Instituto Nacional de las Artes Escénicas y de la Música) para lograr que la institución se guíe por operaciones del siglo XXI. El INAEM es una institución pública con 14 unidades diferentes, que van desde el Teatro de la Zarzuela (TZ) hasta la Orquesta y Coro Nacionales de España (OCNE). El caso se desarrolla principalmente mediante una conversación entre Miguel Ángel y ...Starting at €8.20
-
Sociedad Deportiva Eibar S. A. D.: A Modest Club in the Elite of a Unique Sector
Segarra, José Antonio; Fernández, Albert; Aguirreamalloa Arizaga, JavierCase SM-1626-ECorporate Governance, StrategyIt was the summer of 2015. Sociedad Deportiva Eibar S.A.D. was playing in the First Division in the same years it was celebrating the 75th anniversary of its founding--a unique case in the history of Spanish football. The club had several characteristics that set it apart: the town where it was based was smaller than any other that had produced a First Division team; austerity was a defining feature of the club, which strived to live and dissemin...Starting at €8.20
-
AVE: ¿sostenibilidad en el servicio o reinventarse
Munoz-Seca, BeatrizCase P-1168Service and Operations ManagementEl caso narra las actuaciones llevadas a cabo por la Unidad de Negocio (UN) de la Alta Velocidad de Renfe desde su creación hasta la consecución del Premio Europeo para la Calidad. La UN afronta ahora nuevos retos en un marco desregularizado y con la ampliación de sus servicios. Este caso está basado en el caso "AVE y la búsqueda de la excelencia en el servicio" de la misma autora (P-1017).Starting at €8.20
-
Tergasa (A)
Segarra, José Antonio; Fernández, Albert; Carrillo, JordiCase M-1294Finance, MarketingTergasa, fundada en 1988, es una pyme del sector textil que atraviesa por una situación delicada, con problemas de tesorería y dificultades de rentabilidad en una de sus líneas de negocio. Tanto los propietarios como la dirección están preocupados; los primeros, por el riesgo patrimonial (dado que han aportado garantías al negocio), y la segunda, por los pasos que hay que dar para solucionar los problemas financieros y de gestión del negocio....Starting at €8.20