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American Express: Deciding on a hybrid work model after the COVID crisis (A) & (B) - Teaching note
Almandoz, John; Reiche, SebastianTeaching Note DPOT-126-ECorporate Governance, Leadership and People ManagementIn the fall of 2021, after leading his team through 18 turbulent months of the coronavirus pandemic, Juan Ortiz, CEO of American Express (Amex) in Spain, and his country executive team (CET) had to address what the new way of working would look like for their team in Spain. After a companywide discussion about what the "new normal" would look like globally, they were faced with determining to what extent, from the perspective of Amex Spain, emplo...Starting at €0.00
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American Express: decidir sobre un modelo de trabajo híbrido tras la crisis de COVID-19 (B)
Almandoz, John; Reiche, Sebastian; Tatge, LarisaCase DPO-815Corporate Governance, Leadership and People ManagementStarting at €5.74
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Haier In Japan: An Ongoing Transformational Journey (Chinese Version)
Sánchez-Runde, Carlos; Lee, Yih-Teen; Reiche, SebastianCase DPO-464-ZHInnovation and Change, Leadership and People ManagementFor Du Jingguo, president of Haier Asia, a lot had been achieved since Haier acquired Sanyo in Japan. Compared with the beginning of 2012, the year of the acquisition, employees' morale had been restored. People were generally motivated and saw a positive future for the company and their own careers. A new organizational structure based on the principles of self-managed units (ZZJYT) and the Rendanheyi principle had been created. Some units even ...Starting at €8.20
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IESE ON. Lead yourself to lead
Ginebra, Gabriel; Reiche, Sebastian; Neeley, Tsedal; Rosanas, Josep Maria; Andreu i Civit, Rafael; Evangelia Demerouti; Clark, Dorie; IESE InsightDossier DOS-43-ELeadership and People ManagementWhat does it mean to be a good leader? Why should you want to be one, and what point are you at in your journey? Where, ultimately, do you want to go?
Leadership isn't a clearly marked path. It begins with you, with your knowledge of yourself and your ability to reflect on the world around you.
With this collection of articles, we provide the information you need to understand the kind of leader you are today, and the one you co...Starting at €15.00
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¿Hacia dónde va la globalización? Revisa tu estrategia
Ghemawat, Pankaj; Rosenberg, Mike; Reiche, SebastianDossier DOS-35Leadership and People Management, Service and Operations Management, StrategyNo te dejes llevar por corrientes pasajeras. Los consejos de los profesores del IESE te ayudarán a permanecer con los pies en la tierra.Starting at €15.00
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Hailing a New Era: Haier in Japan (B) (Chinese Version)
Sánchez-Runde, Carlos; Lee, Yih-Teen; Reiche, Sebastian; Chen, Yen-Tung; Kotake, YukiCase DPO-265-ZHLeadership and People ManagementFounded in 1984 by Zhang Ruimin, current CEO of the company, Haier has rapidly grown from a small refrigerator plant in Qingdao, China, to a global leader in home appliances. As one of the most valuable brands in China, Haier designs, manufactures and sells various home appliances including refrigerators, air conditioners and washing machines in over 100 countries. Since 2006, Haier has aggressively expanded its international presence, aiming t...Starting at €5.74
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El desarrollo de la función de compra de servicios de salud en la Secretaría de Estado de Salud de Sao Paulo - Nota del Instructor
García Prat, AntoniTeaching Note PT-42Service and Operations ManagementLa Nota del Instructor complementa el caso "El desarrollo de la función de compra de servicios de salud en la Secretaría de Estado de Salud de Sao Paulo" que expone cómo resolver la necesidad de homogeneizar la contratación de las Organizaciones Sociales de Salud, la evolución del sistema de pago y la creación de un sistema de información que permita efectuar el seguimiento económico y de actividad de los hospitales a fin de que la Secretaría de ...Starting at €0.00
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InterAndes Project
García Prat, Antoni; Burgaleta, J.; Suárez, José LuisCase F-688-EFinanceThe management of Gener, S.A., Chile's second largest electric power producer, considers that the strong growth in electricity demand in the region of Chile known as the Great North represents an attractive business opportunity. Thus begins the InterAndes Project. The project involves the construction of a natural gas-fired, combined-cycle plant to generate electricity in the province of Salta (Argentina), and a power transmission line to carry t...Starting at €8.20
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Agustín Rivero
Rivero A.; García Prat, AntoniCase P-1031-EService and Operations ManagementThe case describes an attempt to evaluate and adapt the DRG (Diagnosis Related Group) system of patient classification to Spain, so that it could be used as a budgetary and financial tool in the national health system. The health ministry, through its interterritorial committee, conducted a study to determine whether DRGs, once adapted to the Spanish health care system, could be used not only as a benchmark for the state but also as the basis for...Starting at €8.20
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Introducing DRGs as an Instrument for Clinical Management - Teaching Note
García Prat, AntoniTeaching Note PT-40-EService and Operations ManagementThis Teaching Note complements case "Introducing DRGs as an Instrument for Clinical Management" which focuses on the use of DRGs in Costa Rica from the original motivation to use them, the implementation steps, the difficulties found and how they were addressed.Starting at €0.00