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Disintermediation in Two-Sided Marketplaces
Edelman, Benjamin; Hu, PhilipCase HBS-917004-EStrategyTwo-sided marketplaces often risk disintermediation: Users may rely on the marketplace to find each other, but then perform related future transactions--or even the current transaction--without the platform's involvement and without paying any fees the platform may charge. This technical note assesses which marketplaces are most vulnerable to disintermediation, and offers a set of strategies marketplaces can implement in order to reduce their vul...Starting at €8.20
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Mission Impossible Yummy77 Delivers Groceries within the Hour, PowerPoint Presentation
Edelman, BenjaminCase HBS-916703-EService and Operations ManagementPowerPoint supplement to case 916025.Starting at €8.20
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Market Design in Online Businesses (Abridged), Module Note
Coles, Peter A.; Edelman, BenjaminCase HBS-915016-EEconomicsThe purpose of this note is to characterize the challenges entrepreneurs may face in creating a well-functioning ecosystem of users, and to equip entrepreneurs with tools to overcome these obstacles. The note is meant to accompany the final module of the "The Online Economy: Strategy and Entrepreneurship," an elective course taught at Harvard Business School. This is an abridgment of HBP 911066.Starting at €8.20
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Optimization and Expansion at OpenTable, Teaching Note
Edelman, BenjaminTeaching Note HBS-915013-EStrategyTeaching note for case 915003.Starting at €0.00
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Optimization and Expansion at OpenTable
Edelman, Benjamin; Webster, Karen L.Case HBS-915003-EStrategyOpenTable considers adjustments to increase its benefits to merchants, including a novel payments service that lets customers skip the multi-step process of using a credit card.Starting at €8.20
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The Market Power of Platform-Mediated Networks
Edelman, BenjaminCase HBS-914029-EStrategyThis note provides criteria to evaluate the power of a platform-mediated network. For a company considering building such a network or an investor considering funding such an effort, this analysis reveals the scope and desirability of the opportunity. Meanwhile, for a company doing business with such a network, as a supplier or as a customer, this note provides strategies to shift the split of surplus to the company's benefit.Starting at €8.20
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TheLadders (B)
Edelman, BenjaminCase HBS-914017-EMarketingSupplements the A case.Starting at €5.74
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Mobilizing an Online Business, Slide Supplement (Standard)
Edelman, BenjaminCase HBS-913702-EPowerpoint Supplement for Product #913061Starting at €8.20
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Mobilizing an Online Business
Coles, Peter A.; Edelman, BenjaminCase HBS-913061-EEntrepreneurs starting online businesses often need to mobilize multiple sets of users or customers, each of whom hesitates to participate unless others join also. This case presents several challenges with similar structure.Starting at €8.20
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Mobilizing an Online Business, Teaching Note
Edelman, BenjaminTeaching Note HBS-913062-ETeaching Note for 913061.Starting at €0.00