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Spartan Building Products
P. Fraser JohnsonCase IVEY-9B15D009-EService and Operations ManagementThe logistics analyst at Spartan Building Products, a large, national distributor of building materials, needs to prepare a report analyzing the company’s logistics practices. Management is particularly concerned about the high cost of servicing customer deliveries. Students are asked to evaluate factors contributing to the logistics problems at Spartan, including freight costs and the sales mix. Students will analyze the cost implications of sup...Starting at €8.20
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Walmart China - Supply Chain Transformation
P. Fraser JohnsonCase IVEY-9B15D018-EService and Operations Management, StrategyIn late September 2015, the senior vice-president of supply chain management at Walmart China was preparing for a meeting in Bentonville, Arkansas, where she was expected to make a presentation detailing plans for Walmart China's network of distribution centres. The investment in infrastructure would be the next major step in the organization's supply chain transformation. The case provides an opportunity to explore issues related to supply chain...Starting at €8.20
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ING DIRECT USA: Facing the Future
Gerard Seijts; P. Fraser Johnson; Mary M. Crossan; V. Joseph Compeau; Ken MarkCase IVEY-9B10M090-EInformation Technologies, StrategyAs of 2010, ING DIRECT USA has had a successful first decade, having grown into one of the largest U.S. banks with $90 billion in assets. It has developed an innovative culture and a unique approach to banking, and has a strong brand name. As a result of a regulatory requirement in the Netherlands, ING Group is required to divest ING DIRECT USA by 2013. The chairman, president, and chief executive officer is reviewing his organization and thinkin...Starting at €8.20
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Cambridge Cooling Systems: Global Operations Strategy
P. Fraser Johnson; Ken MarkCase IVEY-9B17D018-EService and Operations Management, StrategyThe chief operating officer (CEO) at Cambridge Cooling Systems (CCS), an industrial cooling system manufacturer, has been asked for his recommendations on CCS’s plants in Canada and Mexico. The company has had a reversal in its strategic plan in the past year and is shifting from a focus on growth to looking for operating efficiencies. CCS’s global plants are running below full capacity, and opportunity exists to reduce costs through the consolid...Starting at €8.20
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Metropolitan College
P. Fraser Johnson; Robert KlassenCase IVEY-9B09D012-EService and Operations ManagementA manager of Student Services at a small college was very concerned about the delays and costs of processing student registrations during the annual orientation week. She glanced at recently collected data on processing times for the six major steps that the registration process required. She wondered how the process might be improved while balancing budgetary pressures to reduce costs.Starting at €8.20
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Nota Tecnica en Direccion de Proyectos (Spanish version)
Robert Klassen; P. Fraser JohnsonCase IVEY-9A98DS12Service and Operations ManagementLos fundamentos en la administracion de proyectos son descriptos y aplicados en un simple problema didactico. Tambien se presentan los pasos necesarios para la administracion de proyectos, incluyendo el caculo del camino critico, usando CPM.Starting at €8.20
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The North West Company (B): Supply Chain Management
P. Fraser Johnson; Stephen R. Foerster; Ken MarkCase IVEY-9B07D008-EEntrepreneurship, Service and Operations ManagementThe North West Company cases allow students to take a cross-enterprise leadership approach in looking at the dilemma facing the president and chief executive officer of The North West Company (North West), a food and general merchandise retailer operating primarily in Northern Canada. In early 2003, North West had negotiated a master franchisor agreement with Giant Tiger Stores Limited (Giant Tiger) with the objective of opening stores west of Wi...Starting at €5.74
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Half a Century of Supply Chain Management at Wal-Mart
P. Fraser Johnson; Ken MarkCase IVEY-9B12D010-EService and Operations Management, StrategyIn 2012, a stock analyst was preparing a recommendation on what his firm, a large U.S. investment house, should do with its stake in Wal-Mart Stores, Inc. Wal-Mart, the world’s largest retailer, was trying to recover from a series of missteps that had seen competitors such as dollar stores and Amazon.com close the performance gap. Competitors had copied many aspects of Wal-Mart’s distribution system, including cross-docking products, eliminating ...Starting at €8.20
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Canaan Group: Port Metro Vancouver Container Trans-Load Service - Teaching Note
P. Fraser JohnsonTeaching Note IVEY-8B16D009-EService and Operations ManagementTeaching Note for product 9B16D009.Starting at €0.00
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Project Destiny - Teaching Note
P. Fraser Johnson; Ken MarkTeaching Note IVEY-8B19D005-EService and Operations ManagementTeaching note for product 9B19D005.Starting at €0.00