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Case

Costco Wholesale Corporation

By Markakis, Mihalis G.

This case study can be used as part of a broader operations strategy or supply chain management syllabus in degree programs such as the MBA, executive MBA, and global executive MBA, as well as an operations module in executive education. It can be used to introduce operations strategy by analyzing how a company's operations align with its competitive strategy, to discuss industrial footprint decisions in depth, or to focus on process innovation and industrialization.

Collection: IESE (España)

Ref: OIT-61-E

Format: PDF

Number of pages: 18

Publication Date: May 27, 2025

Language: English

Description

Year: 2025

Geographic Setting: United States

Industry Setting: Distribution, consumer goods, equipments and warehousing

Learning Objective

This case study can be used as part of a broader Operations Strategy or Supply Chain Management course syllabus in degree programs such as the MBA, Executive MBA, and Global Executive MBA. Topics that can be discussed include the strategic coherence between a company's business strategy and its operations, operational excellence in distribution and retail, and supply chain relations. Contrasts can be drawn between Costco's relations with its suppliers and those of Walmart and Amazon. Additionally, the challenges of scaling can be discussed in relation to companies whose business models depend on operational excellence.

Costco Wholesale Corporation

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Costco Wholesale Corporation

Description

Learning Objective

Costco Wholesale Corporation

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