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Global Consulting Company: Changing Career Progression Expectations
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Reference: IVEY-W33478-E
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Year: 2020
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Number of pages: 8
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Geographic Setting: Canada
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Publication Date: Apr 19, 2023
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Source: Ivey Business School (Canada)
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Type of Document: Case
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Industry Setting: Other Services
Description
In March of 2021, the management consulting division of Global Consulting Company Canada was preparing to hold its biannual performance review call for consulting analysts hired in September 2019. The analysts had been unable to complete their traditional two-year rotational development program, which meant that no promotion would normally be recommended on this call. However, extraordinary circumstances caused by the outbreak of the COVID-19 pandemic in March 2020 made two analysts from this class stand out above the rest. The senior manager of the two high performers was planning to challenge the firm’s strict requirements for promoting analysts. She wanted to keep her two high-performing analysts motivated and to fast-track their careers. Her presentation at the upcoming performance review call would be a key factor in the firm’s decision.