KPMG Peat Marwick: The Shadow Partner

  • Reference: HBS-402S03

  • Year: 1991

  • Geographic Setting: New York

  • Publication Date: Jul 15, 1991

  • Fecha de edición: May 10, 1995

  • Source: HBSP (USA)

  • Type of Document: Case

  • Industry Setting: Accounting services

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KPMG Peat Marwick executives needed to decide whether to fund full development of "The Shadow Partner," the name coined to describe a worldwide information network that would link all KPMG professionals to each other and to a wealth of data bases and information services. Partners, by sharing and gathering information through the network, would be able to use the entire company's knowledge and experience to serve clients. Many partners felt that implementation of the shadow partner was vital, as clients had greater demands and competition in the accounting industry had escalated. Other partners questioned the necessity of the shadow partner. The firm had committed to establishing a technology committee to investigate shadow partner design and cost. Since the firm was a partnership, the partners eventually had to decide whether, and to what extent, to support shadow partner implementation.


Databases Decision analysis Implementing strategy Information management Information systems Information technology Knowledge management Knowledge transfer Networks Partnerships Project management Systems design