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Kristen's Cookie Co. (A) (Spanish version)

Reference: HBS-602S20
Number of pages: 3
Geographic Setting: Massachusetts
Publication Date: Jan 21, 1986
Fecha de edición: Jul 15, 1990
Source: HBSP (USA)
Type of Document: Case
Industry Setting: Baking & bakeries

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Description

The student is starting his or her own business, baking make-to-order cookies. Basic times of each operation are laid out and the student is asked to determine the consequences for the operating system. Serves as an exercise and review of concepts such as capacity, bottlenecks, and throughput times. Students should be able to make several useful suggestions for improving the system. The case ends with a series of open-ended questions.

Keywords

Capacity analysis Capacity planning Manufacturing Pricing strategy Process improvement Production Production planning Production scheduling Start-ups