Managing Up (B): Jada

  • Reference: IVEY-9B15C025-E

  • Number of pages: 3

  • Geographic Setting: Canada

  • Publication Date: Jun 26, 2015

  • Fecha de edición: Jun 25, 2015

  • Source: Ivey Business School (Canada)

  • Type of Document: Case

  • Industry Setting: Professional, Scientific, and Technical Services;

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Description

Supplement to A case, see 9B15C024.

Learning Objective

The case can be used effectively at both undergraduate and graduate levels in courses or modules on organizational behaviour, communication, employee relations, human resources, power, politics, leadership, job satisfaction, negotiation, interpersonal skills, career development, attitudes and perceptions. Its objectives are: ·To become aware of the career stages of both employees and leaders in order to determine and meet the various needs associated with each stage. ·To assess the relationship of mutual dependence between leaders and employees and to gain an awareness of how employee actions can directly and indirectly affect leader outcomes. ·To identify and deal with different decision-making styles in order to become more effective. ·To learn about “i-deals,” the idiosyncratic, mutually beneficial agreements that are individually negotiated by employees with the leader. ·To understand the importance of frequent and candid communications between leaders and employees.

Keywords

Career stages decision-making styles Negotiation Persuasion