Negotiation, intelligence, and persuasion
This technical note explores how negotiation has evolved from a confrontation based on force into a strategic process in which language, psychology, and emotional intelligence play a central role. It examines the techniques and principles used in high-stakes negotiations, ranging from hostage situations to business and diplomatic contexts.
Collection: IESE (España)
Ref: NEGN-9-E
Format: PDF
Number of pages: 11
Publication Date: Mar 20, 2025
Language: English, Spanish
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Description
This technical note explores how negotiation has evolved from a confrontation based on force into a strategic process in which language, psychology, and emotional intelligence play a central role. It examines the techniques and principles used in high-stakes negotiations, ranging from hostage situations to business and diplomatic contexts.
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