PSA: The World's Port of Call

  • Reference: HBS-802003-E

  • Year: 1980

  • Number of pages: 34

  • Geographic Setting: Singapore

  • Publication Date: Jul 1, 2031

  • Fecha de edición: Oct 25, 2004

  • Source: HBSP (USA)

  • Type of Document: Case

  • Industry Setting: Information services

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Description

Details the evolution of an e-business strategy and capabilities over a 16-year period. What began in 1984 as an effort to automate the port of Singapore to achieve productivity savings, by 2000 had evolved into a global e-business called Portnet.com. Closes as senior managers contemplate the progress they have made and the challenges still ahead.

Keywords

Government policy Information systems Information technology Strategic planning