The Science of Pep Talks

  • Reference: HBS-R1704L-E

  • Number of pages: 6

  • Publication Date: Jul 1, 2017

  • Source: HBSP (USA)

  • Type of Document: Article

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Description

The ability to deliver an energizing pep talk is a prerequisite for any business leader. But few managers receive formal training in how to give one. Instead, they learn mostly by emulating inspirational bosses, coaches, or even fictional characters. However, research shows there is a science to psyching people up for better performance. According to motivating language theory, most winning formulas include three key elements: direction giving, or describing precisely how to do the task at hand; expressions of empathy, or concern for the performer; and meaning-making language, which explains why the task is important. All the evidence suggests that, once leaders understand these three elements, they can learn to use them more skillfully.

Keywords

Leadership Leading teams Management skills Motivating