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Technical Note

The six-step framework: Diagnosis

By Santomá, Javier / Sanz, Pablo

Decision Analysis

This note offers practical tools and guidance for accurately identifying the problem or problems to be solved. It outlines key considerations, questions, and steps for effective problem definition, emphasizing the importance of distinguishing symptoms from underlying issues, identifying root causes, and framing problems in clear, actionable terms.

Collection: IESE (España)

Ref: ASNN-19-E

Format: PDF

Number of pages: 4

Publication Date: Jun 16, 2025

Language: English, Spanish

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The six-step framework: Diagnosis

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The six-step framework: Diagnosis

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