Turner Construction Company: Project Management Control Systems

  • Reference: HBS-102S01

  • Year: 1989

  • Geographic Setting: New York;Pennsylvania

  • Publication Date: Jun 29, 1990

  • Fecha de edición: Oct 18, 1999

  • Source: HBSP (USA)

  • Type of Document: Case

  • Industry Setting: Construction

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After providing a brief overview of Turner Construction Co.'s structure and project work, the case gives a detailed description of its project management control system, the IOR system. In addition to explaining the mechanics of the IOR system, the case identifies the uses and benefits of the system from the perspectives of different level managers. Finally, the role of the IOR system as a decision support tool is illustrated through a specific dilemma on a project in progress.


Control systems Cost control Performance measurement Planning Planning systems Project management Risk management Strategic planning