Visualfy: Improving the Quality of Life of an Invisible Community

Visualfy is a start-up introducing technology (software and hardware) to help people in the deaf community solve some basic problems in their homes: for example, knowing whether someone is ringing the doorbell, whether the baby is crying or the fire alarm is going off. This case presents the reader with the start-up's situation just a few months before launch. The two founding partners have to make key decisions to ensure the launch's success: What should the device's retail price be? What commercialization channels should they prioritize? How and through what media should they communicate the advantages of their system? And so forth.