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Axis My India
Raman, Ananth; Winslow, Ann B.; Dey, KairaviCaso HBS-621075-EServicios y operacionesPradeep Gupta founded Axis My India (AMI) as a printing and publishing company in 1998. In 2013, AMI expanded into consumer research and election forecasting. Although a relatively unknown entity, AMI predicted several election results accurately. Gupta describes AMI's rigorous process of research, primary data collection from each constituency, quality checking of data by auditors and data analysis. AMI partnered with India Today Group to broadc...Desde 8,20 €
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Beijing's Terminal 3: Building a New Gateway to China
Fearing, Douglas; Raman, Ananth; Donovan, G.A.Caso HBS-613051-EIniciativa emprendedoraDesde 8,20 €
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Oberoi Hotels: Train Whistle in the Tiger Reserve, Teaching Note
Buell, Ryan W.; Raman, AnanthNota del Instructor HBS-616044-EServicios y operacionesTeaching note for case 615043. Celebrated as one of the world's premiere luxury hotel brands, Oberoi Hotels attracts and serves some of the most quality sensitive guests in the world. The case considers the challenge of how an organization, with a standardized service model, can repeatedly delight customers whose expectations grow with every interaction. To explore this question, the case details the design elements of Oberoi's complex service op...Desde 0,00 €
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Oberoi Hotels: Train Whistle in the Tiger Reserve
Buell, Ryan W.; Raman, Ananth; Muthuram, VidhyaCaso HBS-615043-EServicios y operacionesCelebrated as one of the world's premiere luxury hotel brands, Oberoi Hotels attracts and serves some of the most quality sensitive guests in the world. The case considers the challenge of how an organization, with a standardized service model, can repeatedly delight customers whose expectations grow with every interaction. To explore this question, the case details the design elements of Oberoi's complex service operation, including its approa...Desde 8,20 €