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Fulton County School System: Implementing the Balanced Scorecard
Kaplan, Robert S.; Lee, MonicaCaso HBS-107029-EDirección estratégicaIllustrates the adaptation and implementation of a private sector management tool, the Balanced Scorecard, to a public school district. As part of a continuous improvement initiative, the Director of Planning and Policy facilitates the development of a strategy map and scorecard for the district. She then helps cascade the scoreboard down to individual school scorecards, and up to the school board, where it is used to monitor and guide the distri...Desde 8,20 €