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MAASH - Una nueva técnica para el reemplazo de cadera
Yankovic, NataliaCaso P-1141Dirección estratégica, Innovación y cambio, Servicios y operacionesEra un viernes por la mañana de la primavera del año 2007 y Felipe Delgado, miembro del equipo médico del Departamento de Cirugía Ortopédica y Traumatología del Hospital de Sant Celoni, se encontraba revisando, como cada semana, las historias médicas de los pacientes recientemente operados. Los resultados eran buenos -"como de costumbre"- pero sentía una creciente preocupación, puesto que percibía que los pacientes no se encontraban tan satisfech...Desde 8,20 €
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Pizzas Dani
Martínez de Albéniz, Victor; Yankovic, NataliaEjercicio PE-76-EServicios y operacionesYour cousin Dani and his friend Albert recently graduated from high school. They want to open a restaurant with an eye to funding their college education. They have identified a good place with some interesting feature on a corner near Dani's house. The location is close to a large school with both day and night classes, and there are only two other restaurants nearby, where Dani always sees long lines of customers, mostly students, but also poli...Desde 8,20 €
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HIFU and Mútua Terrassa University Hospital
Yankovic, Natalia; Ribera, Jaume; Farré, MarçalCaso P-1113-EServicios y operacionesThe case study follows the introduction of a new technology, HIFU (High-Intensity Focused Ultrasound), at Mútua Terrassa University Hospital. The case describes the target market and the potential revenue in the private and public sectors, as well as the different reactions of working professionals (in Gynecology and Oncology) to the introduction of the new service.Desde 8,20 €
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MAASH - A New Hip Replacement Technique
Yankovic, NataliaCaso P-1141-EDirección estratégica, Innovación y cambio, Servicios y operacionesIt was Friday morning on a spring day in 2007, and Felipe Delgado, a member of the medical team in the Orthopedic Surgery and Traumatology Department of Sant Celoni Hospital, was doing his weekly review of the medical records of patients who'd recently had surgery. The results were good ("as usual"), but he was increasingly concerned because he sensed that patients weren't as satisfied as the medical team was. He believed it must be possible to i...Desde 8,20 €