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Dartmouth-Hitchcock Medical Center: Spine Care
Huckman, Robert S.; Porter, Michael E.; Gordon, Rachel; Kindred, NatalieCaso HBS-609016-EDirección estratégicaDescribes the Spine Center at Dartmouth-Hitchcock Medical Center, a multidisciplinary unit that offers patients suffering from spinal problems "one-stop" access to a range of providers including orthopedic surgeons, neurosurgeons, neurologists, medical specialists in physical medicine and pain management, mental health providers, and occupational and physical therapists. The Center was created to address what its founder, James Weinstein, M.D., s...Desde 8,20 €
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Differences at Work Series, Teaching Note
Gordon, Rachel; Sucher, Sandra J.Nota del Instructor HBS-611077-ELiderazgo y Dirección de personasTeaching Note for 408011, 408042, 408037, 408055, 408056, 408012, 408043, 408044, 408014, 408046, 408047, 408015, 408048, 408016, 408049, 408017, 408050, 408019, 408052, 609053, 609054, 408021, 408054, 408013, 408045.Desde 0,00 €
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Malenti Strings: Intrapreneurship within FLG, Inc., Teaching Note
Garvin, David A.; Gordon, RachelNota del Instructor HBS-917514-EIniciativa emprendedoraTeaching note for case 917513.Desde 0,00 €
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The Cleveland Clinic: Improving the Patient Experience (Abridged)
Raman, Ananth; Tucker, Anita; Gordon, RachelCaso HBS-611015-EServicios y operacionesHealthcare has traditionally focused on medical outcomes and financial performance. The big question is always, "How much is it going to cost?" What would happen though if healthcare also considered the question of "How does the patient feel?" This case looks at the Cleveland Clinic's attempt to answer the latter question by attempting to institutionalize empathy as part of its delivery of care.Desde 8,20 €
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On Weldon's Watch: Recalls at Johnson & Johnson from 2009 to 2010
Rose, Clayton; Sucher, Sandra J.; Gordon, Rachel; Preble, MatthewCaso HBS-311029-EIn October of 2010, Johnson & Johnson (J&J) was unable to extricate itself from a year long recall crisis that had subjected the firm to criticism from Congress and regulators, resulted in the resignation of one of the firm's most senior officers, and cost hundreds of millions of dollars from lost sales of J&J brands. This case examines the series of recalls, and the strategic and cultural changes at the company that may have led to the recalls. ...Desde 8,20 €
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Differences at Work: Ben (A)
Sucher, Sandra J.; Gordon, RachelCaso HBS-408012-ELiderazgo y Dirección de personasIn Differences at Work: Ben (A) HBS Case No. 9-408-012 one of Ben's professional colleagues unexpectedly makes an anti-Semitic remark during a casual conversation. What should Ben do?Desde 8,20 €
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Differences at Work: Alex (A)
Sucher, Sandra J.; Gordon, RachelCaso HBS-408011-ELiderazgo y Dirección de personasIn Differences at Work: Alex (A), HBS Case No. 9-408-011 Alex has been asked an inappropriate question by the interviewer at an interview for his dream job. How will Alex handle the situation? Should he accept the position is offered?Desde 8,20 €
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Cook Composites and Polymers Co.
Lee, Deishin; Toffel, Michael W.; Gordon, RachelCaso HBS-608055-EServicios y operacionesThis case describes how a company improves resource efficiency and process quality in its manufacturing process by developing a waste by-product into a new product. The case describes how CCP cleans production equipment between batches using styrene, which becomes a costly hazardous waste. Having worked on minimizing waste for the past 20 years, CCP believed it could not reduce the use of styrene without risking product quality. Instead, CCP was ...Desde 8,20 €