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Improving Access at VA, Teaching Note
Buell, Ryan W.; Huckman, Robert S.Nota del Instructor HBS-618052-ETecnologías de la informaciónTeaching note for case 617012.Desde 0,00 €
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The IT Transformation Health Care Needs
Sahni, Nikhil; Huckman, Robert S.; Chigurupati, Anuraag; Cutler, David M.Artículo HBS-R1706K-ETecnologías de la informaciónIn recent years, health care organizations have made sizable investments in information technology. They've used their IT systems to replace paper records with electronic ones and to improve billing processes, thereby boosting revenue. But so far, IT has been of little value in making medical care delivery more effective or less expensive. How can health care organizations change this? One key is to prioritize quality improvement over cost cuttin...Desde 8,20 €
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Improving Access at VA
Buell, Ryan W.; Huckman, Robert S.; Travers, SamCaso HBS-617012-ETecnologías de la informaciónIn 2015, the Department of Veterans Affairs (VA) ran the largest healthcare system in the United States, with over 1,700 sites of care that served nearly 9 million veterans. One year earlier, a scandal had erupted over a cover-up of the excessive wait times veterans faced to get medical appointments in some VA facilities. The fallout led to the resignation of the Secretary of Veterans Affairs, a criminal investigation by the Federal Bureau of Inv...Desde 8,20 €