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Creating Sustainable Performance
Spreitzer, Gretchen; Porath, ChristineArtículo HBS-R1201F-ELiderazgo y Dirección de personasWhat makes for sustainable individual and organizational performance? Employees who are thriving--not just satisfied and productive but also engaged in creating the future. The authors found that people who fit this description demonstrated 16% better overall performance, 125% less burnout, 32% more commitment to the organization, and 46% more job satisfaction than their peers. Thriving has two components: vitality, or the sense of being alive an...Desde 8,20 €
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The Price of Incivility
Porath, Christine; Pearson, ChristineArtículo HBS-R1301J-ELiderazgo y Dirección de personasWe've all heard of (or experienced) the "boss from hell." But that's just one form that incivility in the workplace can take. Rudeness on the job is surprisingly common, and it's on the rise. Whether it involves overt bullying or subtle acts of thoughtlessness, incivility takes a toll. It erodes productivity, chips away at morale, leads employees to quit, and damages customer relationships. Dealing with its aftermath can soak up weeks of manage...Desde 8,20 €
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Do Something--He's About to Snap (HBR Case Study and Commentary) (Spanish version)
Roche, Eileen; Fox, James Alan; Kaufer, Steve; Pearson, Christine; Porath, Christine; Schouten, RonaldArtículo HBS-R0307ALiderazgo y Dirección de personasLynne Tabor, an IT manager at manufacturing giant MMI, has a great team. Everyone works hard and gets along, except Max Dyer, a talented programmer who is terrible in the interpersonal skills department. Three years ago Tabor reworked his job after employees complained that he was unengaged and even belligerent. Since then, he's been a solid worker, putting in extra hours and meriting good performance evaluations. But recently, Dyer's coworkers h...Desde 8,20 €