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Team Conflict: The "Chatty" Accusation at the Customer Support Call Center - Teaching note
Behfar, Kristin J.; Yemen, Gerry; Davidson, Martin N.; Maiden, Stephen E.Nota del Instructor DARDEN-OB-1046TN-ELiderazgo y Dirección de personasTeaching Note for product OB-1046Desde 0,00 €
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Rock Star or Shooting Star? (A)
Isabella, Lynn A.; Maiden, Stephen E.Caso DARDEN-OB-1198-ELiderazgo y Dirección de personasSet in an investment firm, the A case presents the president going through a review process with the firm’s portfolio managers. By all accounts, Fred Silverton’s financial savvy and skills had had helped the staggering mutual fund company reach success. The case runs through issues and actions directly involving Silverton. Despite Silverton’s success, there were some who were alarmed over his approach to human capital. Nonetheless, the president ...Desde 8,20 €