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Haier: Zero Distance to the Customer (A)
Campbell, Dennis; Meyer, Marshall; Li, Shelley Xin; Stack, KristinCaso HBS-115006-EContabilidad y controlDesde 8,20 €
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Boston Children's Hospital: Measuring Patient Costs, Teaching Note
Kaplan, Robert S.Nota del Instructor HBS-913419-EContabilidad y controlTeaching Note for 113057.Desde 0,00 €
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Jet Propulsion Laboratory
Kaplan, Robert S.; Mikes, AnetteCaso HBS-110031-EContabilidad y controlThe case, in a non-profit project-oriented setting, introduces fundamental risk management principles and processes that are easily applicable to private sector settings. Gentry Lee, senior systems engineer and de-facto chief risk officer, is applying a nDesde 8,20 €
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Wawa Inc.
McGarvie, Blythe; Campbell, Dennis; Stack, KristinCaso HBS-114086-EContabilidad y controlRetailing requires attention to detail and customer and employee loyalty. Wawa is a 50-year old food retailer with almost a cult-like following. With $9 billion in revenues, Wawa is the 50th largest privately-held company in the US. Learn how they have accomplished consistent 15% annual shareholder returns. The Wawa associates (name for employees) have an ESOP which plays a key role in Wawa's culture of ownership. This case explores the role of i...Desde 8,20 €
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Sanac Logistics: Time Equations to Capture Complexities in Logistics Performance
Kaplan, Robert S.; Anderson, Steven R.Capítulo de Libro HBS-2231BC-EContabilidad y controlThis chapter shows the application of Time-Driven Activity-Based Costing in a complex distribution company, Sanac Logistics, as it made a strategic transition from a sales-driven company to a profit-driven one. This chapter is excerpted from "Time-Driven Activity-Based Costing: A Simpler and More Powerful Path to Higher Profits."Desde 8,20 €
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Texas Instruments: Cost of Quality (A) (Spanish version)
Kaplan, Robert S.; Ittner, Christopher D.Caso HBS-119S19Contabilidad y controlTexas Instruments implements a Cost of Quality (COQ) system as part of a company-wide "Total Quality Thrust." After several years of operation, group management questions whether or not the COQ system should be updated to make it more useful in identifying areas for quality improvement. The case documents the current system and asks students to analyze the role it played in the quality control process and areas in which it could be improved.Desde 8,20 €