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The Microwork Solution
Gino, Francesca; Staats, Bradley R.Artículo HBS-R1212G-ELiderazgo y Dirección de personasWhat's the best way to lift people out of poverty? The social entrepreneurs in the new "impact sourcing" industry believe the answer is providing work, not aid. Their organizations hire people at the bottom of the pyramid to perform digital tasks such as transcribing audio files and editing product databases. Essentially, they do business process outsourcing that also boosts economic development. Samasource, a San Francisco-based nonprofit, is on...Desde 8,20 €
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Boston Children's Hospital: Measuring Patient Costs, Teaching Note
Kaplan, Robert S.Nota del Instructor HBS-913419-EContabilidad y controlTeaching Note for 113057.Desde 0,00 €
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Jet Propulsion Laboratory
Kaplan, Robert S.; Mikes, AnetteCaso HBS-110031-EContabilidad y controlThe case, in a non-profit project-oriented setting, introduces fundamental risk management principles and processes that are easily applicable to private sector settings. Gentry Lee, senior systems engineer and de-facto chief risk officer, is applying a nDesde 8,20 €
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Sanac Logistics: Time Equations to Capture Complexities in Logistics Performance
Kaplan, Robert S.; Anderson, Steven R.Capítulo de Libro HBS-2231BC-EContabilidad y controlThis chapter shows the application of Time-Driven Activity-Based Costing in a complex distribution company, Sanac Logistics, as it made a strategic transition from a sales-driven company to a profit-driven one. This chapter is excerpted from "Time-Driven Activity-Based Costing: A Simpler and More Powerful Path to Higher Profits."Desde 8,20 €
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Texas Instruments: Cost of Quality (A) (Spanish version)
Kaplan, Robert S.; Ittner, Christopher D.Caso HBS-119S19Contabilidad y controlTexas Instruments implements a Cost of Quality (COQ) system as part of a company-wide "Total Quality Thrust." After several years of operation, group management questions whether or not the COQ system should be updated to make it more useful in identifying areas for quality improvement. The case documents the current system and asks students to analyze the role it played in the quality control process and areas in which it could be improved.Desde 8,20 €
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Opening the Valve: From Software to Hardware (A)
Bernstein, Ethan S.; Gino, Francesca; Staats, Bradley R.Caso HBS-415015-ELiderazgo y Dirección de personasValve, one of the world's top video game software companies, has also become an iconic example of an organization with virtually no hierarchy. A 400-person organization, Valve's unique organizational form (described in detail in the case and accompanying employee handbook) includes 100% self-allocated time, no managers (and therefore no managerial oversight), a structure so fluid that all desks have wheels to allow free movement between "cabals" ...Desde 8,20 €
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Belk: Towards Exceptional Scheduling
Bernstein, Ethan S.; Kesavan, Saravanan; Staats, Bradley R.; Hassall, LukeCaso HBS-415023-ELiderazgo y Dirección de personasWith 24,000 staff and over 300 stores, Belk Inc. sought to replace its entirely manual labor scheduling system with an automated software solution from Reflexis. Belk hoped the upgrade would simplify scheduling, reduce time employees spent in non-customer-facing roles, and result in improved allocation of resources through the use of big data, thereby increasing sales productivity. Like many other retailers, Belk expected the benefits from automa...Desde 8,20 €