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Central Bank: The ChexSystems(SM) QualiFile(R) Decision
Campbell, Dennis; Martinez-Jerez, F. Asis; Tufano, Peter; Ekins, Emily McClintockCaso HBS-208029-EFinanzasThe "Central Bank" series analyzes the use of information and product design for managing the counterparty risk of newly acquired customers. Central Bank, a mid-sized regional U.S. bank, was attempting to grow its customer base by increasing the number of new checking accounts. Like many banks, Central saw checking accounts as an important tool for customer acquisition and loyalty-building. However, the bank realized that the aggressive pursuit o...Desde 8,20 €
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Central Bank: The ChexSystems(SM) QualiFile(R) Decision, Teaching Note
Campbell, Dennis; Martinez-Jerez, F. Asis; Tufano, PeterNota del Instructor HBS-208038-EFinanzasTeaching Note for [208029].Desde 0,00 €
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e-Types A/S, Teaching Note
Austin, Robert D.Nota del Instructor HBS-609108-EServicios y operacionesTeaching Note for [606118].Desde 0,00 €
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Secom: Managing Information Security in a Risky World
McFarlan, F. Warren; Austin, Robert D.Caso HBS-308015-ETecnologías de la informaciónExamines the type of security that is appropriate for an Internet company to have on its site. Focuses on a 20-person electronic e-commerce company trying to decide what parts of the information security product line they should acquire from the largest sDesde 8,20 €
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Denial of Service Attack (Spanish version)
Austin, Robert D.; Leibrock, Larry; Murray, AlanCaso HBS-603S06Servicios y operacionesDescribes a new CIO trying to manage a denial of service (DOS) attack against his e-retailing business. The attack and its aftermath provide students an opportunity to discuss the business issues that are interwoven with computer security issues.Desde 8,20 €
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Economics of Retail Banking Note (Spanish Version)
Frei, Frances X.; Campbell, DennisCaso HBS-608S06Servicios y operacionesEsta nota técnica del estudiante se utiliza en el tercer módulo de un curso sobre Gestión de Servicio de Operaciones, que se ocupa de cómo los administradores de servicios pueden informar a sus decisiones con los datos del cliente (606-097). Explica las operaciones financieras de la banca minorista, que destaca los desafíos que enfrenta la industria de rentabilidad. Para los bancos de Estados Unidos, es bastante común para más de la mitad de la b...Desde 8,20 €
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Ford Motor Co.: Supply Chain Strategy
Austin, Robert D.Caso HBS-699198-EServicios y operacionesDescribes Ford's examination of its supply chain to evaluate whether the company should "virtually integrate" on the Dell Computers model.Desde 8,20 €
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IBM's Decade of Transformation: Uniting Vision and Values (Spanish Version)
Applegate, Lynda M.; Austin, Robert D.; Heckscher, Charles C.; Michael, Boniface; Collins, ElizabethCaso HBS-811S18Liderazgo y Dirección de personasComplementa el caso (A). Un resumen no está disponible para este producto.Desde 8,20 €
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Supply Chain Strategy (Spanish version)
Austin, Robert D.Caso HBS-603S19Servicios y operacionesDescribes Ford's examination of its supply chain to evaluate whether the company should "virtually integrate" on the Dell Computers model.Desde 8,20 €
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