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Buy Online, Pickup in Store: Vice President of E-Commerce Supplement
Moreno, Antonio; Gallino, Santiago; Klopfenstein, AmyCaso HBS-621106-EServicios y operacionesIn April 2019, Sylvarella VP of E-Commerce Charla Limont must review an analysis of her department's sales data to determine the impact of the company's Buy Online, Pickup in Store (BOPS) program. The program implementation created significant problems foDesde 8,20 €
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Buy Online, Pickup in Store: Vice President of Store Operations Supplement
Moreno, Antonio; Gallino, Santiago; Klopfenstein, AmyCaso HBS-621105-EServicios y operacionesIn April 2019, Sylvia VP of Store Operations Axley Vega must review an analysis of her department's sales data to determine the impact of the company's Buy Online, Pickup in Store (BOPS) program. BOPS implementation created significant problems for the stDesde 8,20 €
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A Smarter Way to Network (Spanish version)
Cross, Rob; Thomas, RobertArtículo HBS-R1107PDirección estratégicapeople who provide information, ideas, or expertise; formally and informally powerful people, who offer mentoring and political support; people who give developmental feedback; people who lend personal support; people who increase your sense of purpose or worth; and people who promote work/life balance. Moreover, the best kind of connections are "energizers"-positive, trustworthy individuals who enjoy other people and always see opportunities, e...Desde 8,20 €
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Strategic Connections: Using Social Networks to Restructure the IT Department at MWH (B)
Cross, Rob; Halliday, Amy; Gulas, Vic; Parker, AndrewCaso DARDEN-S-0153-EDirección estratégicaIn this, the second in a case series on organizational network analysis (ONA), Vic Gulas, the new head of IT at the engineering consulting firm MWH Consulting, is charged with turning a geographically organized department into one organized by function. He knows that the success of the reorganization will depend on effective collaboration, but he cannot get a sense of what collaborative relationships do and do not exist by looking at a formal org...Desde 5,74 €
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Collaborative Overload
Cross, Rob; Rebele, Reb; Grant, Adam M.Artículo HBS-R1601E-ECollaboration is taking over the workplace. According to data collected by the authors over the past two decades, the time spent by managers and employees in collaborative activities has ballooned by 50% or more. There is much to applaud about these developments--but when consumption of a valuable resource spikes that dramatically, it should also give us pause. At many companies, people spend around 80% of their time in meetings or answering co...Desde 8,20 €