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Emma Dench: Leadership and Ancient Rome, Teaching Note
Gino, Francesca; Moon, Youngme; Frei, Frances X.; Morriss, AnneNota del Instructor HBS-921026-EConocimiento y comunicaciónTeaching note for 921702.Desde 0,00 €
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A Brief Note on Difficult Discussions Between Doctors and Patients
Grousbeck, H. I.; Prober, C. G; Tauber, AlexanderCaso SGSB-ETH11-EA Brief Note on Difficult Discussions Between Doctors and Patients provides students with a framework to help them think about how to have such discussions. The framework has three parts: 1.Desde 8,20 €
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Customer Profitability (Spanish version)
Frei, Frances X.; Campbell, DennisCaso HBS-605S18Used as part of the third module of a course on Managing Service Operations, which addresses how managers can inform their decisions with customer data (606-097). Provides a context in which students can explore managerial decision making that is critically informed by data analysis. The setting is a retail bank and the decision making relates to the bank's policy toward online banking. The management team is evaluating whether the bank should ch...Desde 8,20 €
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Two Interpersonal Challenges
Grousbeck, H. I.; Prober, C. G; Tauber, AlexanderCaso SGSB-ETH12-EThis case uses two important examples based at the Stanford Hospital. In the first, Joe Kelly is diagnosed with fast-growing lung cancer and must quickly go through a series of chemotherapy. Joe’s path includes discussions with his wife, son, and doctor about his prognosis and treatment. While Joe believes he is cured after the first round of chemotherapy, the doctor must communicate that the chance of relapse is high. In the second example, Ti...Desde 8,20 €
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Dr. Curley's Perfect Storm
Grousbeck, H. I.; Prober, C. G; Tauber, AlexanderCaso SGSB-ETH10-EDr. Curley is an obstetrician that deals with a very difficult birth of the new Santorini child. The Santorinis have been through a stillbirth, and upon getting pregnant again, extreme cautions are taken to ensure the safety and health of their new child. This case takes the reader through the difficult decisions that must be made by the doctor and family as “a perfect storm” of birthing complications ensues. The Santorini’s son is born with dow...Desde 8,20 €