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Making Financial Markets Work For Consumers
Campbell, John Y.; Jackson, Howell E.; Madrian, Brigitte C.; Tufano, PeterArtículo HBS-R1107B-EEconomíaIn 2010, the Dodd-Frank Wall Street Reform and Consumer Protection Act created a new federal agency, the Consumer Financial Protection Bureau, to improve the functioning of consumer financial services markets. The Bureau is scheduled to open its doors in July 2011. Its first director will be responsible not only for setting the policy direction of the agency but also for establishing its organizational structure and management climate. In this op...Desde 8,20 €
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Team Conflict: The "Chatty" Accusation at the Customer Support Call Center - Teaching note
Behfar, Kristin J.; Yemen, Gerry; Davidson, Martin N.; Maiden, Stephen E.Nota del Instructor DARDEN-OB-1046TN-ELiderazgo y Dirección de personasTeaching Note for product OB-1046Desde 0,00 €
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Teach Workers About the Perils of Debt
Lusardi, Annamaria; Tufano, PeterArtículo HBS-F0911A-ELiderazgo y Dirección de personasMost consumers don't understand how interest rates work and can't make sound decisions about borrowing. So wouldn't employees be better served by company programs that ventured beyond retirement planning and helped them stop pouring money into credit card fees and payments?Desde 8,20 €
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H&R Block 2006
Tufano, Peter; Roy, Arijit; McClintock, EmilyCaso HBS-307091-EFinanzasMark Ernst, the Chairman, CEO and President of H&R Block, has to decide how to respond to a competitive threat posed by a competitor's refund lending product. Block is the largest U.S. tax preparation firm, which competes not only on its tax preparation services, but also through the provision of related financial services. A rival offers a pre-season refund lending product that has drawn away Block customers. Ernst feels that the product as stru...Desde 8,20 €
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Managing Risk in the New World
Kaplan, Robert S.; Mikes, Anette; Simons, Robert L.; Tufano, Peter; Hofmann, Michael; Champion, DavidArtículo HBS-R0910E-EFive experts gathered recently to discuss the future of enterprise risk management: Kaplan, the Baker Foundation Professor at Harvard Business School, who with his colleague David Norton developed the balanced scorecard; Mikes, an assistant professor at HBS who studies the evolution of risk management and the role of the chief risk officer; Simons, the Charles M. Williams Professor of Business Administration at HBS; Tufano, the Sylvan C . Coleman...Desde 8,20 €
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Forecasting Climate Risks: Aviva's Climate Calculus
Egan, Mark; Tufano, PeterCaso HBS-224025-EFinanzasIn late 2021, Ben Carr, Director of Analytics and Capital Modeling at Aviva Plc (Aviva)-a leading insurer with core operations in the UK, Ireland and Canada,-was preparing for an upcoming presentation before the company's board which included its CEO, Amanda Blanc, featuring the results of Aviva's performance in the Climate Biennial Exploratory Scenario (CBES) exercise mandated by the Bank of England. The CBES required all major banks and insurer...Desde 8,20 €
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How Hard Should You Push Diversity (HBR Case Study)
Davidson, Martin N.Artículo HBS-R1211X-ELiderazgo y Dirección de personasCharles Begley is the first ever managing director of diversity recruiting for GlobeBank, and he has worked hard to develop a pipeline of high-potential minority talent. He and his deputy director, Kumkum Bhatnagar, see an article their CEO has written for a business magazine website that downplays their efforts. Kumkum thinks the company should start pegging compensation to executives' minority hires and promotions. Charles resists her idea--par...Desde 8,20 €
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Opening Week at Darden
Davidson, Martin N.; Thomas-Hunt, Melissa C.Caso DARDEN-OB-1296-ELiderazgo y Dirección de personasThis case describes the experience of five MBA students beginning their two-year residential program. The students are members of a learning team, and each is experiencing challenges orienting to the new program and to her or his teammates.Desde 8,20 €
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How Hard Should You Push Diversity (Commentary for HBR Case Study)
Davidson, Martin N.Artículo HBS-R1211Z-ELiderazgo y Dirección de personasCharles Begley is the first ever managing director of diversity recruiting for GlobeBank, and he has worked hard to develop a pipeline of high-potential minority talent. He and his deputy director, Kumkum Bhatnagar, see an article their CEO has written for a business magazine website that downplays their efforts. Kumkum thinks the company should start pegging compensation to executives' minority hires and promotions. Charles resists her idea--par...Desde 8,20 €
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Self-Focus versus Mission-Focus Mindset
Davidson, Martin N.; Kemp, BiancaNota técnica DARDEN-OB-1449-ELiderazgo y Dirección de personasThis technical note explores the "self-focus" and "mission-focus" mindsets based on two of the Arbinger Institute's bookDesde 8,20 €