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Perfect Storm over Zurich Airport (A) (Abridged)
Tushman, Michael L.; Knoop, Carin-IsabelCaso HBS-412145-ELiderazgo y Dirección de personasJosef Felder, CEO of Zurich Airport, faces several crises as he tries to transform the Airport from a slow-moving, conflict-ridden, government-owned entity into a privatized, world-class airport.Desde 8,20 €
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Burger King Corp.
Sasser, W. Earl, Jr.; Rikert, David C.Caso HBS-681045-EServicios y operacionesDescribes the operating system of a Burger King unit. The case does not have a decision focus; it is designed for use with McDonald's Corp. Students are asked to compare the operating systems of these two fast food hamburger chains. Careful analysis will detect the subtle and not so subtle differences between the two operating systems selected by these two firms.Desde 8,20 €
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Houston, We Have a Problem: NASA and Open Innovation (A)
Tushman, Michael L.; Lifshitz-Assaf, Hila; Herman, KerryCaso HBS-414044-ELiderazgo y Dirección de personasJeff Davis, director of Space Life Sciences Directorate at NASA, has been working for several years to raise awareness amongst scientists and researchers in his organizations of the benefits of open innovation as a successful and efficient way to collaborate on difficult research problems regarding health and space travel. Despite a number of initiatives, SLSD members have been skeptical about incorporating the approach into their day-to-day rese...Desde 8,20 €
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Ritz-Carlton: Utilización de los sistemas de información para ofrecer un mejor servicio al cliente
Sasser, W. Earl, Jr.; Jones, Thomas O.; Klein, NormanCaso HBS-302S29Servicios y operacionesExplora la interfaz de un sistema de información que realiza un seguimiento de los clientes y sus preferencias, y los sistemas de las personas que ofrecen múltiples servicios en los hoteles Ritz-Carlton. credo servicio único de la cadena de hoteles de lujo y el compromiso con los principios de calidad se discuten, así como la atención a la contratación y formación. En el corazón de la caja es el compromiso Ritz-Carlton a servir al cliente....Desde 8,20 €
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Managing Corporate Social Networks
Kleinbaum, Adam M.; Tushman, Michael L.Artículo HBS-F0807J-ELiderazgo y Dirección de personasIdea brokers are good at sparking cross-divisional innovation through their broad social networks. But implementation-marshaling resources and getting various stakeholders on board-requires dense webs of strong interpersonal relationships.Desde 8,20 €
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The Agile CEO: Strategies for Success
Andreu i Civit, Rafael; Ricart, Joan Enric; Ferraro, Fabrizio; Cassiman, Bruno; Tushman, Michael L.Dossier DOS-23-EDirección estratégica, Innovación y cambio, Liderazgo y Dirección de personasThis dossier will help you engage with the challenges of our times, with an agenda for CEOs to shape the path ahead.Desde 15,00 €
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Cataumet Boats, Inc., Teaching Note
Sasser, W. Earl, Jr.; Davis, MarkNota del Instructor HBS-917510-EServicios y operacionesTeaching note for case 917509.Desde 0,00 €
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Perfect Storm over Zurich Airport (A)
Tushman, Michael L.; Kiron, DavidCaso HBS-408023-ELiderazgo y Dirección de personasJosef Felder, CEO of Zurich Airport, faces several crises as he tries to transform the Airport from a slow-moving, conflict-ridden, government-owned entity into a privatized, world-class airport.Desde 8,20 €
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Hema Hattangady and Conzerv (B)
Tushman, Michael L.; Kiron, DavidCaso HBS-411012-ELiderazgo y Dirección de personasDesde 5,74 €
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Cataumet Boats, Inc.
Sasser, W. Earl, Jr.; Davis, MarkCaso HBS-917509-EServicios y operacionesJaime Giancola, an MBA student, has recently completed an operations management course in which aggregate production planning (APP) was one of the topics. She believes that that her family's business, Cataumet Boats, which her grandparents started and which her mother and uncle now own, might benefit from applying APP concepts to identify the different ways they might schedule workers, which could be especially valuable during the peak demand sea...Desde 8,20 €