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King & Miranda: The Olivetti Project
Munoz-Seca, Beatriz; Suárez-Cantón N.Caso P-814-EServicios y operacionesDesde 8,20 €
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Operations Strategic Analysis - Static Design
Munoz-Seca, BeatrizNota técnica PN-336-EServicios y operacionesDesde 8,20 €
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Peterson Sarpsborg: Display Division
Henriksen T.; Munoz-Seca, BeatrizCaso P-838-EServicios y operacionesThe company makes point-of-purchase displays for in-store advertising. In order to speed up the flow of information, they install an MRP (materials requirement planning) system. People in the organisation are interviewed about their expectations. The production process is described.Desde 8,20 €
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New Features Demand
Munoz-Seca, Beatriz; Arenas, RocioNota técnica PN-489-EServicios y operacionesNew Features Demand is a new activity for the firm's service operational structure. Its purpose is to unleash all the potential in the agent-client service encounter. This will translate into new services or new service features. Companies can benefit greatly from their service workforce by extracting new ideas that can help them improve their competitive advantage. This note describes observation and active listening as the two main techniques t...Desde 8,20 €
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Suppliers as part of the BAS
Marhuenda M. J.; Munoz-Seca, BeatrizNota técnica PN-342-EServicios y operacionesDesde 8,20 €
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A Brief Introduction to Museums
Marco, Elvira; Herrero, Quionia; Munoz-Seca, Beatriz; Riverola, JosepNota técnica PN-445-EConocimiento y comunicación, Servicios y operacionesHistorically, museums in Europe were developed by the social elite, and many have their origins in royal collections which were not open to the public. However, during the nineteenth century, they began to open their doors to visitors, a move conceived as a means of helping to educate the masses. During the last third of the twentieth century, the role that museums played in society evolved: they went from being places for the display, preservati...Desde 8,20 €
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Museo Nacional del Prado
Marco, Elvira; Munoz-Seca, Beatriz; Riverola, JosepCaso P-1095-ELiderazgo y Dirección de personas, Servicios y operacionesThe case study analyzes the changes implemented by the Museo del Prado on the basis of Law 46/2003 of November 25, which gave it financial and operational autonomy and set the groundwork for its self-financing. Some of the issues discussed in this case include the museum's reorganization, its intense exhibition activity and the policy of partnerships with firms through its sponsorship program. The study also considers the new management challen...Desde 8,20 €
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Seeking competitive advantage through R&D
Marhuenda M. J.; Munoz-Seca, BeatrizNota técnica PN-335-EServicios y operacionesThis note belongs to the R&D module in the Operations Strategy course. It analyzes the R&D function, its different configurations and its variables' values.Desde 8,20 €
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Management by Objectives in the INI Group
Munoz-Seca, BeatrizCaso DP-76-ELiderazgo y Dirección de personasDesde 8,20 €
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Quality Assurance: Creation of the Improvement Environment
Marhuenda M. J.; Munoz-Seca, Beatriz; Riverola, JosepNota técnica PN-352-EServicios y operacionesDesde 8,20 €