Esta web utiliza cookies técnicas, de personalización y de análisis, propias y de terceros, para anónimamente facilitarle la navegación y analizar estadísticas del uso de la web. Obtener más información
Resultados de búsqueda
-
Bill Gates and Steve Jobs, Teaching Note
Mayo, Anthony J.; Benson, MarkNota del Instructor HBS-408092-EIniciativa emprendedoraTeaching Note to (407-028). An abstract is not available for this product.Desde 0,00 €
-
Finalizing a Deal between Riva Corporation and Charlton Corporation: Charlton's Internal Deliberation (E) - Charlton Independent Director 3
Zelleke, Andy; Mayo, Anthony J.Caso HBS-316019-EDesde 5,74 €
-
Finalizing a Deal between Riva Corporation and Charlton Corporation: Riva's Internal Deliberation (E) - Riva's Chief Strategy Officer
Zelleke, Andy; Mayo, Anthony J.Caso HBS-316024-EDesde 5,74 €
-
Commonwealth Bank of Australia: Unbanklike Experimentation
Buell, Ryan W.; John, Leslie K.Caso HBS-619018-EServicios y operacionesIn August 2017, Commonwealth Bank of Australia was looking for ways to differentiate itself from competing banks, and was also trying to improve the financial wellbeing of its customers. One domain where this was particularly relevant was in its bank-issued credit card business, where customers routinely selected cards that although profitable for the bank could be a poor fit for customers' needs - leading to low satisfaction scores, cancellation...Desde 8,20 €
-
Babcom: Opening Doors
Buell, Ryan W.; Margolis, Joshua D.; Eiran, MargotCaso HBS-418026-ELiderazgo y Dirección de personasDesde 8,20 €
-
Operational Transparency
Buell, Ryan W.Artículo HBS-R1902H-EServicios y operacionesConventional wisdom holds that the more contact an operation has with its customers, the less efficiently it will run. But when customers are partitioned away from the operation, they are less likely to fully understand and appreciate the work going on behind the scenes, causing them to place a lower value on the product or service being offered. To address this problem, managers should experiment with operational transparency--the deliberate des...Desde 8,20 €
-
Managing Service Operations
Buell, Ryan W.Nota del Instructor HBS-620090-EServicios y operacionesDesde 0,00 €
-
C.W. Post, Teaching Note
Mayo, Anthony J.Nota del Instructor HBS-408068-ELiderazgo y Dirección de personasTeaching Note to (408-063). An abstract is not available for this product.Desde 0,00 €
-
Kazuo Inamori, a Japanese Entrepreneur
Mayo, Anthony J.; Egawa, Masako; Yamazaki, MayukaCaso HBS-408039-EIniciativa emprendedoraThe case provides insight into a business leader whose cognizance of contextual forces (social, economic, and political) allowed him to drive significant change in an industry and Japanese society in the second half of the twentieth century.Desde 8,20 €
-
Feedback and Coaching Workshop, Teaching Note
Margolis, Joshua D.; Mayo, Anthony J.Nota del Instructor HBS-413016-ELiderazgo y Dirección de personasTeaching Note for 412039, 412040, 412041, 412042, 412045 and 412046.Desde 0,00 €