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Victoria Dalí - CompuGraphics (A)
Andrews, W.; Poelmans, StevenCaso DPO-7-ELiderazgo y Dirección de personasVictoria wants to do a part-time executive program, convinced she needs the PTEP for her work. But does she really? Her manager doesn't seem to think so. And even if the company sponsors her for 70%, it would still be an investment that would weigh on her family budget. And what about her family? She would have to spend four or five hours a day if she wants to really profit from the course. She cannot work on the weekends, because she has promise...Desde 8,20 €
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Victoria Dalí - CompuGraphics (B)
Andrews, W.; Poelmans, StevenCaso DPO-8-ELiderazgo y Dirección de personasVictoria did the PTEP. To manage the workload she decided to do her studying in the morning. On weekdays she went to bed after dinner. At four o'clock she got up, studied until eight in the morning and then went to the office. Her husband never saw her study. She had dinner with him, took time to play with their son and enjoy the weekends together and generally tried to be with both of them as much as possible. On Saturday mornings, while Victori...Desde 5,74 €
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Zappos.com 2009: Clothing, Customer Service, and Company Culture
Frei, Frances X.; Ely, Robin J.; Winig, LauraCaso HBS-610015-EServicios y operacionesOn July 17, 2009, Zappos.com, a privately-held online retailer of shoes, clothing, and other soft-line retail categories, learned that Amazon.com, a $19 billion multinational online retailer, had won its Board of Directors' approval to offer to merge the two companies. Amazon had been courting Zappos since 2005, hoping a merger would enable Amazon to expand and strengthen its market share in soft-line retail categories. While Amazon's interest in...Desde 8,20 €
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Clothing, Customer Service, and Company Culture (Spanish version)
Frei, Frances X.; Ely, Robin J.; Winig, LauraCaso HBS-612S15On July 17, 2009, Zappos.com, a privately-held online retailer of shoes, clothing, and other soft-line retail categories, learned that Amazon.com, a $19 billion multinational online retailer, had won its Board of Directors' approval to offer to merge the two companies. Amazon had been courting Zappos since 2005, hoping a merger would enable Amazon to expand and strengthen its market share in soft-line retail categories. While Amazon's interest in...Desde 8,20 €