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Commonwealth Bank of Australia: Unbanklike Experimentation
Buell, Ryan W.; John, Leslie K.Caso HBS-619018-EServicios y operacionesIn August 2017, Commonwealth Bank of Australia was looking for ways to differentiate itself from competing banks, and was also trying to improve the financial wellbeing of its customers. One domain where this was particularly relevant was in its bank-issued credit card business, where customers routinely selected cards that although profitable for the bank could be a poor fit for customers' needs - leading to low satisfaction scores, cancellation...Desde 8,20 €
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A Note on Compensation
Bernstein, Ethan S.; Norris, MichaelCaso HBS-419020-ELiderazgo y Dirección de personasThis note describes the major considerations and frameworks of compensation. Its audience is general managers interested in learning about their own or their employees' compensation.Desde 8,20 €
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RBC: Transforming Transformation (B)
Bernstein, Ethan S.; Gino, Francesca; Sesia, AldoCaso HBS-920045-ELiderazgo y Dirección de personasIn 2017, the Royal Bank of Canada (RBC), a Canadian financial icon, mandated a swat team of "enablers of collaboration" (their job description) to support the personal and commercial bank in the enterprise-wide RBC Cultural Transformation initiative. HisDesde 5,74 €
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The Campbell Home (A)
John, Leslie K.; Preble, MatthewCaso HBS-918017-ECampbell siblings Thomas and Sally are faced with selling their childhood home. They need to make several difficult consequential decisions, all the while navigating their contentious relationship. Did it make sense to hire a broker, or should they go it alone? How much was the home worth? What should the listing price be? Most importantly, what combination of answers would get them the best outcome? And along the way, as they gather information ...Desde 8,20 €
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The Campbell Home (C)
John, Leslie K.; Preble, MatthewCaso HBS-918019-ECampbell siblings Thomas and Sally are faced with selling their childhood home. They need to make several difficult consequential decisions, all the while navigating their contentious relationship. Did it make sense to hire a broker, or should they go it alone? How much was the home worth? What should the listing price be? Most importantly, what combination of answers would get them the best outcome? And along the way, as they gather information ...Desde 5,74 €
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Note on Hackathons
Bernstein, Ethan S.Caso HBS-419021-ELiderazgo y Dirección de personasOrganizations have often sought to meet the pressures of rapid change through novel ways of managing human capital to boost innovation and productivity. Hackathons have emerged as one of the latest approaches to do just that. How can those responsible for managing human capital use hackathons as a new tool in their toolkit? This note is meant as a guide for academics and practitioners to understand what hackathons are, how they work, when and how...Desde 8,20 €
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Organizational Behavior Reading: Leading Teams, Teaching Note
Bernstein, Ethan S.Nota del Instructor HBS-8307-ELiderazgo y Dirección de personasTeaching Note for Product 8306.Desde 0,00 €
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Fishbowl: Scaling Up, Teaching Note
John, Leslie K.Nota del Instructor HBS-920022-EMarketingTeaching note for case 919013.Desde 0,00 €
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The Campbell Home (B)
John, Leslie K.; Preble, MatthewCaso HBS-918018-ECampbell siblings Thomas and Sally are faced with selling their childhood home. They need to make several difficult consequential decisions, all the while navigating their contentious relationship. Did it make sense to hire a broker, or should they go it alone? How much was the home worth? What should the listing price be? Most importantly, what combination of answers would get them the best outcome? And along the way, as they gather information ...Desde 5,74 €
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Back to the Roots, Teaching Note
Keenan, Elizabeth A.; John, Leslie K.Nota del Instructor HBS-520028-EMarketingTeaching note for case 518073.Desde 0,00 €