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Italy: The Good, the Bad and the Ugly
Roscini, Dante; Vietor, Richard H.K.; White, HilaryCaso HBS-716029-EEconomíaDesde 8,20 €
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Zappos.com:Developing a Supply Chain to Deliver now!
Hoyt, David; Marks, MichaelCaso SGSB-GS65-EServicios y operacionesZappos was founded in 1999, during the Internet boom, to sell shoes online. The company’s founding premise was to provide the ultimate in selection to its customers—all brands, styles, sizes, and colors. Zappos organized all aspects of its business (including recruiting, culture, call center, inventory, website, and supply chain) to provide the best possible service—it wanted to “wow” everyone who interacted with the company, from customers to e...Desde 8,20 €
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Colombia and the Economic Premium of Peace
Vietor, Richard H.K.; White, HilaryCaso HBS-715011-EEconomíaColombia, the fastest growing country in Latin America, continues to struggle with productivity. Both labor productivity and total factor productivity have been low for the past decade, despite economic growth of 4.7% annually. Many factors contribute-everything from infrastructure, to banking, to informality. President Santos, one year into his second term, is well aware of these difficulties and has put in place new policies to mitigate them. H...Desde 8,20 €