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Canyon Ranch (Spanish version)
Applegate, Lynda M.; Piccoli, GabrieleCaso HBS-811S15Dirección estratégica¿Cómo debe Canyon Ranch aprovechar su singularidad frente a la creciente competencia y una definición cliente arraigada de la empresa? La firma está tratando de crear una demanda de visitas de retorno y fomentar la adaptación y personalización de la experiencia Canyon Ranch.Desde 8,20 €
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TripIt: The Traveler's Agent, Teaching Note
Applegate, Lynda M.; Piccoli, GabrieleNota del Instructor HBS-816069-EIniciativa emprendedoraTeaching note for case 809059.Desde 0,00 €
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HGRM: Bringing Back High Touch Hospitality, Teaching Note
Applegate, Lynda M.; Piccoli, GabrieleNota del Instructor HBS-813192-EIniciativa emprendedoraTeaching Note for 813019.Desde 0,00 €
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10 Uncommon Values (R): Optimizing the Stock-Selection Process, Teaching Note
Groysberg, Boris; Healy, Paul M.Nota del Instructor HBS-407073-ELiderazgo y Dirección de personasTeaching Note to (405-022). An abstract is not available for this product.Desde 0,00 €
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Atlantis Paradise Island Resort & Casino: Improving Performance with a New Vision and Mission
Applegate, Lynda M.; Piccoli, GabrieleCaso HBS-810140-EIniciativa emprendedoraAtlantis Paradise Island adopted a new vision and mission to provide its guests and employees an enhanced brand experience. The dilemma Atlantis faced was how to integrate the new vision and mission into all the brand touch points in order to improve customer satisfaction and employee engagement.Desde 8,20 €
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HGRM: Bringing Back High Touch Hospitality
Applegate, Lynda M.; Piccoli, GabrieleCaso HBS-813019-EIniciativa emprendedoraThe case centers on the dilemma faced by Carlo Fontana, the owner-operator of a small chain of two four star urban hotels located in Lugano, Switzerland and the other in Milan, Italy. Having developed an extensive customer service and operations information system, called Happy Guests Relationship Management, Fontana is entertaining the possibility of commercializing his innovation. Doing so may provide a welcome new source of income during the g...Desde 8,20 €
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CLHS: Scaling a New Venture
Applegate, Lynda M.; Piccoli, Gabriele; Rodriguez, JoaquinCaso HBS-817053-EIniciativa emprendedoraDesde 8,20 €
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Franck Giovannini: Managing Succession to Sustain Organizational Excellence
Groysberg, Boris; Hecht, Evan M SCaso HBS-421083-ELiderazgo y Dirección de personasAs world-renowned chef Franck Giovannini contemplated his future and the future of The H tel de Ville Restaurant, he wondered how would he handle the transition of leadership at the restaurant when it came time for him to step down. The H tel de Ville Restaurant was the first restaurant ever to earn three Michelin stars under four consecutive chefs. How did Giovannini and his three predecessors manage to maintain the restaurant's status through...Desde 8,20 €
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David Yin's Vegetarian Mission
Groysberg, Boris; Hecht, Evan M SCaso HBS-420027-ELiderazgo y Dirección de personasAfter the establishment of his critically-acclaimed upscale vegetarian restaurant, King's Joy, in Beijing, chef and entrepreneur David Yin must decide whether or not to expand to other locations or continue to invest in his existing location in order to fulfill his mission of promoting vegetarian cuisine.Desde 8,20 €
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Duetto: Industry Transformation with Big Data
Applegate, Lynda M.; Piccoli, Gabriele; Pigni, FredericoCaso HBS-816028-EDesde 8,20 €