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Seguros Saniplan versus Joan Cots (A)
Poelmans, StevenCaso FH-707-ELiderazgo y Dirección de personasOn returning from lunch, José Sánchez, sales director of Seguros Saniplan, finds an unpleasant surprise waiting for him: a copy of an e-mail that one of his best area sales managers, Joan Cots, has sent out to all his sales reps, announcing the suspension of all bonuses for the previous quarter and his own resignation. Sánchez talks with Cots' closest colleague and the company doctor and discovers that behind it all lies a serious health problem ...Desde 8,20 €
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La comunicación en el proceso de "coaching"
Larburu A.; Poelmans, StevenNota técnica DPON-67Liderazgo y Dirección de personasPara instrumentar el proceso el coach utiliza multitud de herramientas. Sin embargo, todas las técnicas, teorías y procesos que el coach aplica utilizan un medio común, la comunicación. La comunicación es una competencia fundamental de coaching. Por ello, el objetivo de esta nota técnica es profundizar sobre el proceso de comunicación y las variables que intervienen en la comunicación, así como revisar las diversas técnicas de comunicación releva...Desde 8,20 €
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Pharmacom
Poelmans, StevenCaso FH-698-ELiderazgo y Dirección de personasThis case describes in different stages the development of a stress management program in a pharmaceutical company. The case pleads for a systematic approach, based on empirical data.Desde 8,20 €
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Joseph Hansen
Poelmans, StevenCaso FH-704-ELiderazgo y Dirección de personasJoseph Hansen must choose between different job opportunities: Fronda, Vita and New Clothes, Inc.Desde 8,20 €
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Cristina Güell
Poelmans, StevenCaso FH-703-ELiderazgo y Dirección de personasCristina Güell must decide which job offer is she going to choose.Desde 8,20 €
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Peter Klein
Poelmans, StevenCaso FH-705-ELiderazgo y Dirección de personasPeter Klein must decide which job offer is he going to choose.Desde 8,20 €
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Communication in Coaching
Larburu A.; Poelmans, StevenNota técnica DPON-67-ELiderazgo y Dirección de personasWhen implementing a process, a coach uses many different tools. However, all the techniques, theories and processes the coach applies have one thing in common: communication. Communication is a fundamental skill in coaching. The aim of this note is therefore to delve into the communication process and the variables involved in communication, and to review the different communication techniques in the different phases of the coaching process: unde...Desde 8,20 €
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John Rile
Poelmans, Steven; Ariño, Miguel AngelCaso FH-693-ELiderazgo y Dirección de personasIn this case we meet John Rile, software engineer with an MBA. He is preparing for a promotion to marketing manager, the night before his talk with the HR manager. But he doesn't seem to be able to concentrate on the report he wants to present. He had a fight with his wife for no clear reason at all. Or was it because she was having problems with the children?Desde 8,20 €
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Group Decision Making
Sahibzada, Khatera; Stepanova, Olena; Poelmans, StevenNota técnica DPON-44-ELiderazgo y Dirección de personasThe aim of group decision making is ultimately to develop and manage a successful and profitable organization. One way of doing so is to be aware of the processes and dynamics that occur in group decision making. Organizational teams need to fully understand and take into consideration all factors, individual, organizational, and cultural, in order to strategize the best approach to a decision. By adopting a systems approach, they can develop a ...Desde 8,20 €
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Change Management in Coaching
Larburu A.; Poelmans, StevenNota técnica DPON-68-ELiderazgo y Dirección de personasOne of the key skills in successful coaching is change management in third parties. Managing the changes affecting the coached party is the essential content or objective of the process: the coached party's change and learning process. To this end, we will work on the management of: 1) the real context (the day-to-day environment of the coached party, i.e., action); 2) the mental context (the perceptions the coached party constructs, based on rea...Desde 8,20 €