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Jim Kutsch: Leader with a Cause
James, Erika Hayes; Goldberg, RebeccaCaso DARDEN-OB-0984-ELiderazgo y Dirección de personasThis case explores the development of an authentic leader and the wisdom and drive of an extraordinary man. Undaunted by accidental blindness at age 16, Jim Kutsch has thrived in a career in teaching, technology, and management, in the process honing a collaborative leadership style based on pragmatism, hard work, and mutual respect. Interview excerpts and personal photos track the formative challenges and associations that have led to his curren...Desde 8,20 €
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Anna Pessah: Lean Thinking at Summit Funding (A)
Weiss, Elliott N.; Goldberg, RebeccaCaso DARDEN-OM-1569-EServicios y operacionesThis case was a runner-up in the Decision Sciences Institute (DSI) 2017 case competition. Anna Pessah, process engineer at Summit Funding (Summit), a mortgage-loan-processing company, is reflecting back on her year at the company. Pessah had been hired to improve operations at the firm—to make the core operations cheaper, faster, and of a higher quality. She had addressed two key operations: loan closings and verifications of employment (VOE). He...Desde 8,20 €