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NYC311
Kontokosta, Constantine E.; Weiss, Mitchell B.; Snively, Christine; Gulick, SarahCaso HBS-818056-EIniciativa emprendedoraJoe Morrisroe, executive director for NYC311, had some gut instincts but no definitive answer to the question he was just asked by one of the Mayor's deputies: "Are some communities being underserved by 311? How do we know we are hearing from the right people?" Founded in 2003 as a phone number for residents to dial (311) from a landline for information on city services and to log complaints, the city launched a 311 website and mobile app in 2009...Desde 8,20 €
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Engie Fires CEO: Was Performance the Only Issue
Arpita Agnihotri; Saurabh BhattacharyaCaso IVEY-9B20M142-EDirección estratégicaIn February 2020, the board of directors of the French energy utility company, Engie SA (Engie), terminated the services of the company’s chief executive officer (CEO). Before her departure, this CEO was the only female CEO among the Cotation Assistée enDesde 8,20 €
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Starbucks Corporation: Fighting Racial Bias - Teaching Note
Arpita Agnihotri; Saurabh BhattacharyaNota del Instructor IVEY-8B20M001-EDirección estratégicaTeaching note for product 9B20M001.Desde 0,00 €
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Boeing 737 MAX: Dethroned by Competitive Rivalry - Teaching Note
Saurabh Bhattacharya; Arpita AgnihotriNota del Instructor IVEY-8B20M035-EDirección estratégicaTeaching note for product 9B20M035.Desde 0,00 €
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Elon Musk: Saving the Fate of Tesla - Teaching Note
Arpita Agnihotri; Saurabh BhattacharyaNota del Instructor IVEY-8B19C009-ELiderazgo y Dirección de personasTeaching note for product 9B19C009.Desde 0,00 €
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Intel Corporation: Outsourcing Dilemma - Teaching Note
Saurabh Bhattacharya; Arpita AgnihotriNota del Instructor IVEY-W25608-EDirección estratégicaTeaching note for product W25607.Desde 0,00 €
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Primark Stores Limited: Low-cost Strategy and Sustainability Initiatives - Teaching Note
Arpita Agnihotri; Saurabh BhattacharyaNota del Instructor IVEY-8B20M059-EDirección estratégicaTeaching note for product 9B20M059.Desde 0,00 €
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The Deep: Entrepreneurship in the Public Sector (P.E.) (A) and (B), Teaching Plan
Weiss, Mitchell B.Nota del Instructor HBS-614077-EServicios y operacionesTeaching plan for cases 614054 and 614055.Desde 0,00 €
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General Electric: Turnaround Management Under Three Different CEOs - Teaching Note
Arpita Agnihotri; Saurabh BhattacharyaNota del Instructor IVEY-8B20M150-EDirección estratégicaTeaching note for product 9B20M150.Desde 0,00 €
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Zip: In Need of Growth-Oriented Competitive Strategies - Teaching Note
Arpita Agnihotri; Saurabh BhattacharyaNota del Instructor IVEY-8B21M025-EDirección estratégicaTeaching note for product 9B21M025.Desde 0,00 €