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Aligning Culture and Strategy at A. P. Nichols
Jeffrey Gandz; Stewart Thornhill; Ken MarkCaso IVEY-9B11C039-EDirección estratégica, Liderazgo y Dirección de personasA.P. Nichols, a distributor of parts in the maintenance, overhaul, and repair industry, is facing the need to realign its strategy to cope with a competitive environment. A key component of this realignment involves changes to the culture and compensation of its sales force while simultaneously building sufficient sales capacity to take advantage of opportunities in key markets. The case focuses on the newly hired vice president (VP) of sales, wh...Desde 8,20 €
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John Meredith of Hutchison Port Holdings
Kathleen E. Slaughter; Jeffrey Gandz; Nigel GoodwinCaso IVEY-9B07C027-EDirección estratégica, Liderazgo y Dirección de personasThis case examines the life, career and leadership style of John Meredith, the group managing director of Hutchison Port Holdings (HPH). Meredith established the company in 1972 based on his vision for more efficient global trade. Under his leadership, the company grew to become the world's largest container port operator. The company grew from owning and managing a single container port to owning and managing 45 container ports by May 2007. This...Desde 8,20 €
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Harry Rosen: Digitizing Customer Relationships
Vania Sakelaris; Nicole R.D. HaggertyCaso IVEY-W27514-EDirección estratégica, Tecnologías de la informaciónIan Rosen, the recently appointed executive vice-president of Digital and Strategy at Harry Rosen Inc. (Harry Rosen), a successful men’s retail chain founded by Ian’s grandfather in 1954, must decide on a technology solution to support the advancement of his proposed digital strategy for Harry Rosen. The decision-making challenges he is encountering in early 2020 are compounded by the onset of the global pandemic and resulting impacts on the luxu...Desde 8,20 €
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Sara Tsien
Jeffrey Gandz; Elizabeth SpracklinCaso IVEY-9B10C007-ELiderazgo y Dirección de personasSara Tsien must decide what performance assessment to give one of her employees who has, uncharacteristically, failed to meet one of her key objectives for the year. The situation is difficult for several reasons; the causes of the unacceptable performance are not clear; the employee has previously received excellent appraisals, including a recent one by the vice-president; and the employee was absent for a good part of the year on maternity leav...Desde 8,20 €
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Developing Leadership Character
Mary M. Crossan; Jeffrey Gandz; Gerard SeijtsArtículo IVEY-9B12TA07-ELiderazgo y Dirección de personasThe sum of virtues, values, and traits equals good character, which, in addition to competence and commitment, is one of the three components that make a leader effective and respected. For many, however, virtues and values remain undefinable or elusive. These authors define and de-construct them, and in the process demonstrate how character helps people in their personal journeys to become better leaders. Furthermore, they explain how character ...Desde 8,20 €
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Academic Entrepreneurship: Navigating Commercialization Challenges - Teaching Note
Simon Parker; Vania SakelarisNota del Instructor IVEY-W28371-EDirección estratégica, Iniciativa emprendedoraTeaching note for product W28370.Desde 0,00 €
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Harry Rosen: Digitizing Customer Relationships - Teaching Note
Vania Sakelaris; Nicole R.D. HaggertyNota del Instructor IVEY-W27515-EDirección estratégica, Tecnologías de la informaciónTeaching note for product W27514.Desde 0,00 €
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The Cross-Enterprise Leader
Mary M. Crossan; Jeffrey Gandz; Gerard SeijtsArtículo IVEY-9B08TD03-ELiderazgo y Dirección de personasVisualize a leader with virtues such as courage and integrity, as well as five key types of intelligence, and you've got a clear picture of the cross-enterprise leader. So equipped, such a leader has what it takes to adopt the enterprise-wide perspective that is necessary to make the right decisions for creating and delivering value to all stakeholders. These Ivey professors describe how an organization develops the type of leader to succeed in t...Desde 8,20 €
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Dominion Defence Industries Inc.
Jeffrey GandzCaso IVEY-9B13M017-EDirección estratégicaThe regional manager of Latin America for a Canadian defence contractor must decide whether or not to employ a South American agent to represent the company and negotiate an agreement to supply body armour to the procurement group of a Central American country's armed forces. The Canadian manager is concerned about whether or not the employment of this agent poses a reputational risk to his company, given the current Canadian legislation with res...Desde 8,20 €
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VertiSoft Inc.: Raising the Bar
Jeffrey GandzCaso IVEY-9B08C003-EDirección estratégica, Liderazgo y Dirección de personasNew metrics have been introduced to a software technical support call center operation. These metrics have revealed a wide range of performance between employees both for time taken to answer customers' questions and the customer's perceived quality of service. The call center manager is wondering how to make use of these metrics. He is inclined to go public with them, whereas the head of human resources believes that this could be damaging to em...Desde 8,20 €