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John Meredith of Hutchison Port Holdings
Kathleen E. Slaughter; Jeffrey Gandz; Nigel GoodwinCaso IVEY-9B07C027-EDirección estratégica, Liderazgo y Dirección de personasThis case examines the life, career and leadership style of John Meredith, the group managing director of Hutchison Port Holdings (HPH). Meredith established the company in 1972 based on his vision for more efficient global trade. Under his leadership, the company grew to become the world's largest container port operator. The company grew from owning and managing a single container port to owning and managing 45 container ports by May 2007. This...Desde 8,20 €
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Sara Tsien
Jeffrey Gandz; Elizabeth SpracklinCaso IVEY-9B10C007-ELiderazgo y Dirección de personasSara Tsien must decide what performance assessment to give one of her employees who has, uncharacteristically, failed to meet one of her key objectives for the year. The situation is difficult for several reasons; the causes of the unacceptable performance are not clear; the employee has previously received excellent appraisals, including a recent one by the vice-president; and the employee was absent for a good part of the year on maternity leav...Desde 8,20 €
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Developing Leadership Character
Mary M. Crossan; Jeffrey Gandz; Gerard SeijtsArtículo IVEY-9B12TA07-ELiderazgo y Dirección de personasThe sum of virtues, values, and traits equals good character, which, in addition to competence and commitment, is one of the three components that make a leader effective and respected. For many, however, virtues and values remain undefinable or elusive. These authors define and de-construct them, and in the process demonstrate how character helps people in their personal journeys to become better leaders. Furthermore, they explain how character ...Desde 8,20 €
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Dominion Defence Industries Inc.
Jeffrey GandzCaso IVEY-9B13M017-EDirección estratégicaThe regional manager of Latin America for a Canadian defence contractor must decide whether or not to employ a South American agent to represent the company and negotiate an agreement to supply body armour to the procurement group of a Central American country's armed forces. The Canadian manager is concerned about whether or not the employment of this agent poses a reputational risk to his company, given the current Canadian legislation with res...Desde 8,20 €
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The Cross-Enterprise Leader
Mary M. Crossan; Jeffrey Gandz; Gerard SeijtsArtículo IVEY-9B08TD03-ELiderazgo y Dirección de personasVisualize a leader with virtues such as courage and integrity, as well as five key types of intelligence, and you've got a clear picture of the cross-enterprise leader. So equipped, such a leader has what it takes to adopt the enterprise-wide perspective that is necessary to make the right decisions for creating and delivering value to all stakeholders. These Ivey professors describe how an organization develops the type of leader to succeed in t...Desde 8,20 €
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VertiSoft Inc.: Raising the Bar
Jeffrey GandzCaso IVEY-9B08C003-EDirección estratégica, Liderazgo y Dirección de personasNew metrics have been introduced to a software technical support call center operation. These metrics have revealed a wide range of performance between employees both for time taken to answer customers' questions and the customer's perceived quality of service. The call center manager is wondering how to make use of these metrics. He is inclined to go public with them, whereas the head of human resources believes that this could be damaging to em...Desde 8,20 €
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Employee Engagement at Modern Appliances Inc. (C)
Jeffrey GandzCaso IVEY-9B07C037-ELiderazgo y Dirección de personasThis supplement to Employee Engagement at Modern Appliances Inc. (A), product # 9B07C035 features the chief executive officer talking about the need for engagement and the process that Modern Appliances used.Desde 5,74 €
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On Leadership: Leadership and Loyalty
Jeffrey GandzArtículo IVEY-9B07TE11-ELiderazgo y Dirección de personasLeaders expect their followers to be loyal and to be able to depend on their loyalty. Good leaders understand that there is a difference between real loyalty and a related but different concept - fealty. Smart leaders understand that fealty is demanded whereas loyalty is earned. In this article, the author notes some things that leaders can do to earn loyalty.Desde 8,20 €
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Maple Leaf Foods Inc. (B): Crisis Leadership
Jeffrey GandzCaso IVEY-9B11C002-EDirección estratégica, Liderazgo y Dirección de personasThis supplement to Maple Leaf Foods, Inc. (A): The Listeriosis Crisis describes what the company and its chief executive officer did to cope with this crisis in the days and months following.Desde 5,74 €
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Shareholder Activism at Canadian Pacific
Jeffrey Gandz; Charles McMillanCaso IVEY-9B14M035-EDirección estratégicaCanadian Pacific (CP), a North American railway company, had recently come under attack from an activist shareholder, Pershing Square Capital Management (Pershing). Pershing had accumulated a 14 per cent shareholding in CP and had recently announced its intention to replace the CP board of directors and its chief executive officer. The case reviews the history of CP, its recent performance relative to Canadian National, and the basis for Pershing...Desde 8,20 €