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When Should a Process Be Art, Not Science? (Spanish version)
Hall, Joseph M.; Johnson, M. EricArtículo HBS-R0903DServicios y operacionesWhat new technologies can make a science of art? Do my customers value variation? How do the costs and opportunities of art and science stack up? Art and science both have important roles to play in business processes. They need not be at odds but must be carefully harmonized.Desde 8,20 €
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When Should a Process Be Art, Not Science
Hall, Joseph M.; Johnson, M. EricArtículo HBS-R0903D-EServicios y operacionesThis article includes a one-page preview that quickly summarizes the key ideas and provides an overview of how the concepts work in practice along with suggestions for further reading. Managers have gone overboard with process standardization. Many processes - such as leadership training or auditing - are more art than science. Imposing rigid rules on them squashes innovation, reduces accountability, and harms performance. Tuck professors Hall an...Desde 8,20 €
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Cybersecurity: Managerial Basics
Laseter, Timothy M.; Johnson, M. Eric; Sesia, AldoNota técnica DARDEN-OM-1807-EServicios y operacionesThis note introduces cybersecurity what it is, why it is needed, and current practices and solutions. While the broad issue of information security is a concern for governments and individuals, this note focuses on internet-related risks facing private-sector enterprises. Cybersecurity is, or should be, front and center in the minds of leaders at companies that are adopting and applying digital technologies to transform how their companies operat...Desde 8,20 €
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Just in Time for the Holidays (HBR Case Study and Commentary)
McNulty, Eric; Johnson, M. Eric; Brandstatter, Horst; Hausman, Warren H.; Omrod, AnneArtículo HBS-R0512A-EServicios y operacionesIt's the busiest time of year for North Pole Workshops. Production is in high gear, and the elves are on overtime in the sprint toward Christmas. But an unexpected spike in demand for one toy may leave children around the world disappointed on Christmas morning, whether they've been naughty or nice. At the same time, another toy's popularity threatens to plummet, leaving Santa and his elves faced with the prospect of millions of unloved plaything...Desde 8,20 €
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Ministry of Finance, Japan
David M. Currie; Laurel AdamsCaso IVEY-9B08M013-EDirección estratégicaIn June 1997, the Bank of Thailand must decide whether to continue or to abandon the peg of the baht to the U.S dollar. Recent economic performance in Thailand has caused speculation that the central bank will abandon the currency peg, but the bank's stated policy for many years has been that it will maintain the peg. Background about the Thai economy is presented in the core case, product 9B01M025. Other cases enable students to play roles of im...Desde 8,20 €
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Estimating Demand in Emerging Markets for Kodak Express
Ilan Alon; David M. CurrieCaso IVEY-9B11A026-EDirección estratégica, Iniciativa emprendedora, MarketingAn executive must estimate the demand for Kodak Express outlets in various developing countries based on socioeconomic and demographic data about the countries. The case requires students to think about how to transform data on a national scale (GDP per capita, population, income distribution) into a form that is meaningful for a managerial decision — here, the number of outlets that could be supported by a country’s market demographics. In this ...Desde 8,20 €
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Black River Farms - Teaching Note
David M. Currie; Kyle S. MeyerNota del Instructor IVEY-8B17B021-EContabilidad y controlTeaching note for product 9B17B021.Desde 0,00 €
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Goats: The Green Alternative (A) - Teaching Note
David M. Currie; Kyle S. MeyerNota del Instructor IVEY-8B11B018-EIniciativa emprendedora, Servicios y operacionesTeaching note for product 9B11B018.Desde 0,00 €
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Goats: The Green Alternative (C)
David M. Currie; Kyle S. MeyerCaso IVEY-9B15D001-EIniciativa emprendedora, Servicios y operacionesThe operator of a dairy farm in Tennessee has begun renting goats for landscaping (see Goats: The Green Alternative (A) 9B11B018). The business proved successful so he considered expanding the operation (see Goats: The Green Alternative (B) 9B11B025). Now, he consults with a statistician to learn how to incorporate uncertainty into the decision about expanding. The case incorporates three types of uncertainty into a spreadsheet analysis of the ex...Desde 5,74 €
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Goats: The Green Alternative (A)
David M. Currie; Kyle S. MeyerCaso IVEY-9B11B018-EContabilidad y control, Dirección estratégica, Iniciativa emprendedora, Servicios y operacionesThe owner of a goat herd in Tennessee must decide whether to rent out his herd for a land-clearing project at a nearby resort. Goats are better suited to clearing the land than humans and machines, but the owner has never rented out his goats for such a purpose. The owner must identify costs associated with the project, then determine a price to charge for the service. Since the owner has no prior experience renting out livestock, he must come up...Desde 8,20 €