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Metropolitan College
P. Fraser Johnson; Robert KlassenCaso IVEY-9B09D012-EServicios y operacionesA manager of Student Services at a small college was very concerned about the delays and costs of processing student registrations during the annual orientation week. She glanced at recently collected data on processing times for the six major steps that the registration process required. She wondered how the process might be improved while balancing budgetary pressures to reduce costs.Desde 8,20 €
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Building Sustainable Distribution at Walmart Canada
Robert Klassen; P. Fraser Johnson; Asad ShafiqCaso IVEY-9B13D010-EDirección estratégica, Servicios y operacionesThe director of logistics at Walmart Canada, was developing plans for a new distribution centre in Alberta. Senior management had presented her with a challenge: why not build the most sustainable distribution centre in the world? Yet, much remained unclear about how to translate this challenge into specific actions, while keeping in mind corporate goals for sustainability. Her team now was exploring three options that promised to be significantl...Desde 8,20 €
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Paediatric Orthopaedic Clinic at the Children's Hospital of Western Ontario
Robert Klassen; Kellie Leitch; Manpreet HoraCaso IVEY-9B08D001-EServicios y operacionesThe chief of paediatric orthopaedic surgery was very concerned by the long times that the young patients (and their parents) were experiencing in the orthopaedic clinic. Long wait times tended to aggravate the already pent-up distress and concern that the patients were facing. The chief glanced at recently collected data on service times and wondered how the process could be improved, while continuing balancing budgetary pressures to reduce costs...Desde 8,20 €
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Investing Sustainably at Ontario Teachers' Pension Plan
Robert Klassen; Cory TanakaCaso IVEY-9B14N020-EFinanzas, Servicios y operacionesIn early 2014, the senior vice-president of the Ontario Teachers' Pension Plan is considering two investment opportunities in the oil and gas industry brought forward by his team. He is trying to understand how to ensure that the principles underpinning responsible investing are incorporated in the decision about which to choose. Each investment looks very attractive, but a growing stream of controversies surrounding oil sands extraction, pipelin...Desde 8,20 €
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World Tailors: Stitching Together a Plan for Growth
Robert Klassen; Kelsey TaylorCaso IVEY-9B18D020-EDirección estratégica, Iniciativa emprendedoraThe director of World Tailors, a small Canadian manufacturer that employed immigrant and refugee women to sew high-quality aprons, napkins, and market bags, wondered how all of the needed products would be completed for the 2017 December holiday season. During the past seven years, demand for World Tailor products had steadily increased from craft markets, online orders, and retail stores. How could the capacity of its current operations be bette...Desde 8,20 €
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Tesla Inc.: Accelerating Sustainable Profits
Robert Klassen; David Wood; Dan ShinCaso IVEY-9B20D017-EDirección estratégica, Iniciativa emprendedora, Servicios y operacionesThe release of Tesla Inc. (Tesla)’s financial results in early 2019 made it clear that significant challenges lay ahead for the firm. While Tesla remained the market leader for electric vehicles in the global automobile industry, sales had dropped dramatically, and Tesla was once again losing money. Its recent launch of the Model 3 held great promise and added a key vehicle to its growing product portfolio, but customer complaints about late deli...Desde 8,20 €