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Buy Online, Pickup in Store: Vice President of E-Commerce Supplement
Moreno, Antonio; Gallino, Santiago; Klopfenstein, AmyCaso HBS-621106-EServicios y operacionesIn April 2019, Sylvarella VP of E-Commerce Charla Limont must review an analysis of her department's sales data to determine the impact of the company's Buy Online, Pickup in Store (BOPS) program. The program implementation created significant problems foDesde 8,20 €
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Lockhurst Hotels International (Spanish version)
Michiel R. LeendersCaso IVEY-9A83DS04Servicios y operacionesEl vicepresidente de las operaciones canadienses de Lockhurst Hotels International enfrenta la siguiente situación: el director de las operaciones en Ontario había recibido una oferta de trabajo con otra cadena de hoteles con un salario anual de U$15,000 sobre su sueldo actual. El vicepresidente se pregunta que acción, si alguna, debe tomar.Desde 8,20 €
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Buy Online, Pickup in Store: CEO Supplement
Moreno, Antonio; Gallino, Santiago; Klopfenstein, AmyCaso HBS-621104-EServicios y operacionesIn April 2019, Sylvarella CEO Sylvia Coparella must assess the impact of the company's Buy Online, Pickup in Store (BOPS) program on her company's overall sales. To do so, she must review analyses of both e-commerce and brick-and-mortar sales data and comDesde 8,20 €
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Workplace Safety Trainers: Staying Agile in the Midst of a Pandemic
Julie Gosse; Anthony MccreeryCaso IVEY-9B21D004-EDirección estratégica, Servicios y operacionesIn May 2020, a senior business analyst at Workplace Safety Trainers (WST), a small business based in London, Ontario, was developing an initiative to increase efficiency in WST's shipping and logistics warehouse. The coronavirus pandemic had just started to shift the landscape of business, and WST had decided to procure and sell personal protective equipment through its online safety supply shop. After one month of unprecedented demand and round-...Desde 8,20 €
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Viterra
Goldberg, Ray A.; Preble, MatthewCaso HBS-913401-EServicios y operacionesAs Mayo Schmidt's tenure as CEO of the Canadian-based agribusiness Viterra wound down before its sale to the Swiss-based commodity company Glencore, he reflected on his tenure, which had seen the firm grow from a Canadian-focused agricultural cooperative to an international agribusiness with operations across the globe, including significant operations in Australia. Now he wondered: What would the future hold for agriculture?Desde 8,20 €
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henderson bas
John S. Haywood-Farmer; Nicole Shomair; Ari ShomairCaso IVEY-9B08D008-EServicios y operacionesThe director of client services at henderson bas, an interactive advertising company, was trying to decide how to set a price for the newly proposed campaign for Halpernia Industries, one of her clients. Though the strategic direction of the campaign had been agreed upon, Halpernia had rejected the two creative proposals already presented to it. The director was unsure how to set a price for the campaign. She needed to balance the need for the co...Desde 8,20 €
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Viterra, Teaching Note
Goldberg, Ray A.Nota del Instructor HBS-913403-EServicios y operacionesTeaching Note for case 913401.Desde 0,00 €
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Metropolitan College
P. Fraser Johnson; Robert KlassenCaso IVEY-9B09D012-EServicios y operacionesA manager of Student Services at a small college was very concerned about the delays and costs of processing student registrations during the annual orientation week. She glanced at recently collected data on processing times for the six major steps that the registration process required. She wondered how the process might be improved while balancing budgetary pressures to reduce costs.Desde 8,20 €
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Cineplex, Inc.
John S. Haywood-Farmer; Dino Pupulin; Peter HryniakCaso IVEY-9B15D008-EServicios y operacionesIn early 2013, the senior vice-president of customer strategies at Toronto-based Cineplex Inc. (Cineplex) was sitting in her office, working on the firm’s strategy. The firm’s chief executive officer had asked the VP to examine some strategic alternatives and present them at the upcoming meeting of the company’s board of directors. One of Cineplex’s major concerns stemmed from the seemingly inexorable continued reduction in theatrical-release win...Desde 8,20 €
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3M Health Care
P. Fraser Johnson; Viola HooCaso IVEY-9B04D008-EServicios y operacionesA summer intern student at 3M Health Care must analyze the health care division’s logistics systems and report her findings to the vice president of 3M Health Care Markets. The vice president is most interested in the recommendations for the proposed changes to the existing method of distributing products to Canadian hospitals. This case provides sufficient information for students to assess the quantitative and qualitative issues relating to dir...Desde 8,20 €