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Negotiating with the Cuban Sugar Industry (A), (B), and (C) - Teaching Note
Clawson, James G.; Burger, ChristophNota del Instructor DARDEN-OB-1019TN-ELiderazgo y Dirección de personasTeaching note for product OB-1019Desde 0,00 €
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Control or Flexibility? Structured Empowerment Offers Both - Lessons from Retail & Service Chains (Abridged)
Sandino, TatianaCaso HBS-119088-EContabilidad y controlThis note explains how several retail and service organizations use a practice described here as "structured empowerment" to balance control and flexibility as they grow. I define structured empowerment as a practice that grants employees both (a) the poDesde 8,20 €
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OXXO's Turf War Against Extra (B)
Sandino, Tatiana; Perez Cavazos, Gerardo; Lobb, AnnelenaCaso HBS-117022-EDirección estratégicaIn 2006, Mexican convenience store chain OXXO faced a threat from a formidable competitor, the rival convenience chain Extra. OXXO had embarked on an initiative to fortify its corporate culture and operating system, but the threat of Extra raised the quesDesde 5,74 €
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Buy-In
Clawson, James G.Nota técnica DARDEN-OB-0924-ELiderazgo y Dirección de personasThis note can be used to establish a baseline of common understanding about why people behave the way they do and the nature of Level One, Two, and Three Leadership Techniques. A discussion of degrees of "buy-in" includes an innovative seven-point scale that goes beyond "yes, no, or maybe" and "positive, negative, and casual" to characterize people's alignment with a new degree of accuracy.Desde 8,20 €